Robotic Process Automation RPA

Robotic Process Automation

Streamline workflows with a scalable digital workforce

What is Robotic Process Automation?


Robotic Process Automation (RPA) is a type of automation technology currently transforming the way businesses operate. RPA software robots manipulate and communicate with business systems and applications to streamline processes and reduce the burden on human employees. A robotic process automation solution will stand out from other types of automation due to its flexibility and its ability to efficiently integrate workflows across the entire enterprise.

Why is RPA Important?

Robotic process automation solutions are designed to boost productivity, improve accuracy, and help your organization grow by handing repetitive, manual workloads over to software robots.  

With RPA software, you can:

RPA Mimic

Mimic Manual Tasks

burdening your human workforce, freeing them up to do the strategic work that adds value to your business.

RPA Automate

Automate Integrations

between existing systems, applications, and workflows under a central automation platform without expensive hardware changes or development.

RPA Enable

Enable Innovation and Collaboration

between IT and business teams by centralizing automation and connecting data with detailed analytics.

RPA Scale

Scale Your Digital Workforce

cost-effectively. Software robots are easy to configure and work alongside human employees to enable rapid growth.

How RPA Works

Robotic process automation works through two approaches to streamline repetitive tasks for both IT and business users.

With front-end automation, RPA bots streamline tasks associated with interactivity, websites and attended processes. Use it for items like screen scraping or GUI automation, among others. There’s also back-end automation which leverages API’s for direct access to data. Use it for high-capacity processes like file movement and database processing. Both approaches can be combined for complete, end-to-end automation.

Download What is Robotic Process Automation? A Guide to RPA to learn even more about RPA technology.

Who Uses RPA?

Companies from all industries are turning to RPA to optimize resources and maximize efficiency by putting a digital workforce of software robots to work alongside their human employees. RPA bots can easily manage processes spanning departments, locations, and systems—on premise or in the cloud. They don’t make mistakes and don’t need to go home at night or take weekends and vacation days. 

With RPA managing your high-volume IT and business processes—like mortgage processing, web browser tasks, accounts payable processes, user provisioning, and more—your team is free to take on more strategic and rewarding work.

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Could your organization benefit from RPA? Find out ›

Watch RPA Videos

Check out our helpful library of RPA videos that guide you on how to get started, explore successful use cases, and demonstrate popular robotic processes to automate.


What is RPA Used For?

A key to scaling your digital workforce is employing highly flexible, optimized software robots. Automate robots are enterprise-grade digital workers that offload, support, and augment existing business processes and workflows. Take a look at some of the types of RPA bots we have helped our users build:

Data Management Bot

robotic process automation solutions

Harness the power of big data with bots that extract, manipulate, and utilize data from sources on premise or in the cloud. Automatically write to a database, business application, or report.

IT Services Bot

robotic process automation solutions

Use robotic process automation to respond to common requests like password resets. Monitor systems, receive automatic, real-time notification of problems, and report on and analyze your IT services.

Call Center Bot

robotic process automation for call center

Provide a superior customer experience with bots that quickly access multiple systems to pull, analyze, or process order history and other data. Save time to focus on helping customers.

Claims Processing Bot

robotic process automation workflow

Let your software robots streamline each step in your claims processing workflow—processing forms, validating eligibility, notification, payment, and more. Eliminate human error with RPA.

Human Resources Bot

robotic process automation bots

Automate Active Directory user provisioning for swift onboarding, offboarding, or account management. Scrape data from forms, automatically email managers, and integrate processes.

Accounts Payable Bot

robotic process automation for accounts payable

Automatically process invoices upon arrival. Extract and manipulate data from paper forms and configure custom bots to manage your organization's unique Accounts Payable workflow.

How to Implement Robotic Process Automation

No matter where you are in your RPA journey—from getting ready to implement your first software robots to increasing your competitive edge through strategic automation—RPA can help you meet your current needs and achieve your future objectives.

Watch a Quick Demo of RPA in Action