2019-12-02
About HelpSystems
HelpSystems puts the power back in the hands of IT professionals with solutions that guard against the unexpected and optimize the routine.
Making IT Lives Easier
HelpSystems aligns IT and business goals to help organizations build a competitive edge. Our software secures IT environments, monitors and automates processes, and provides easy access to the information people need. More than 15,000 organizations in 100+ countries rely on HelpSystems to make IT lives easier and keep business running smoothly.
When it comes to IT infrastructure software, there’s no company out there quite like HelpSystems, and we’re really proud of that. Our software works behind the scenes but makes a big difference in your ability to move your business forward.
Every day we work with growing enterprises, Fortune 500 companies, managed service providers (MSPs), and small-to-medium-sized businesses (SMBs). We foster long-term relationships with customers like you. Our customers rely on us to continually deliver products and services driven by continual improvement, excellence, and innovation.
Our Commitment to You
Whether you’re a security analyst, IT operator, business analyst, or CIO, your day is full of challenges—and often surprises. We continually hear that you’re looking for better ways to automate, secure, and inform.
Our commitment to you is simple: We focus on giving you tried-and-true solutions to improve everyday operations, save time, and cut costs. Through reliable software, expert services, and outstanding support, we help you solve your business problems and give you peace of mind.
customer-video-testimonials
"When someone says HelpSystems to me, I think about a quality product and great customer service."
- Carl Novit
Vice President/Owner,
FRS Incorporated
Our Story
More than 770 employees in 25 offices worldwide are dedicated to helping customers solve problems. Our home base is Minneapolis, Minnesota in the U.S.
Top Twin Cities Workplace
Year after year, HelpSystems has been voted by its employees as a top place to work in Minneapolis. Our exceptional work environment and active community involvement have earned us a positive reputation in the Twin Cities.
Five core values shape everything we do as a company. We believe:
Success should be recognized and rewarded
Quality matters in everything that we do
Exceptional customer service is a way of life
Giving back to our community is the only option
Happy employees make happy customers
Start Your Career Here
We pride ourselves on hiring the smartest, most qualified, and most talented experts in their respective fields—and we invest in their professional advancement by providing continual opportunities for training and personal growth.
The average tenure of a support team member at HelpSystems is over ten years. When you call, you can be confident that our experts will provide assistance quickly. Our unusually long average tenure testifies to the commitment we have to our employees—and to the commitment our employees have to us.