2018-09-10
Title
About HelpSystems
Our mission is to provide IT management software and services that expertly solves business problems with elegant solutions.
Software, Services, and Support That Make Your Life Easier
Our commitment to you is simple. You’re looking for a better way to automate, secure, and inform. Through reliable software, expert services, and outstanding support, we give you a better way, solving your business problems and making your life easier.
At HelpSystems we develop powerful, easy-to-use software for cybersecurity, IT operations management and monitoring, business intelligence, and document management. Our software simplifies everyday operations to help you save time and cut costs. Our experts guide you to hit your goals. And whenever you have a question, our calls are answered the old-fashioned way: by a live member of our experienced support team.
We Help People Just Like You
We know you because we help customers just like you every day. Whether you’re a security analyst, IT operator, business analyst, or CIO, you want to improve your team’s security, productivity, and reduce errors across your operations.
Every day more than 13,000 customers around the world in virtually every industry trust HelpSystems to provide a better way. We help growing enterprises, Fortune 500 companies, managed service providers (MSPs), and small-to-medium-sized businesses (SMBs). We foster long-term relationships with our customers. These customers rely on us to continually deliver products and services driven by continual improvement, excellence, and innovation.
customer-video-testimonials
"When someone says HelpSystems to me, I think about a quality product and great customer service."
- Carl Novit
Vice President/Owner,
FRS Incorporated
Our Story
More than 600 employees in 20-plus offices worldwide are dedicated to helping customers solve problems. Our home base is Minneapolis, Minnesota in the U.S.
Top Twin Cities Workplace
Year after year, HelpSystems has been voted by its employees as a top place to work in Minneapolis. Our exceptional work environment and active community involvement has earned us a positive reputation in the Twin Cities.
Five core values shape everything we do as a company. We believe:
Success should be recognized and rewarded
Quality matters in everything that we do
Exceptional customer service is a way of life
Giving back to our community is the only option
Happy employees make happy customers
Start Your Career Here
We pride ourselves on hiring the smartest, most qualified, and most talented experts in their respective fields—and we invest in their professional advancement by providing continual opportunities for training and personal growth.
The average tenure of a support team member at HelpSystems is over ten years. When you call, you can be confident that our experts will provide assistance quickly. Our unusually long average tenure testifies to the commitment we have to our employees—and to the commitment our employees have to us.