We Make IT Lives Easier

Our software frees you up to focus on what matters most.

Who We Are

HelpSystems aligns IT and business goals to help organizations build a competitive edge. More than 10,000 organizations around the world rely on HelpSystems to solve their most pressing challenges and keep business running smoothly every day.

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Software Solutions for Your Organizational Needs

it operations management solutions for the enterprise

Increase productivity and efficiency by streamlining the day-to-day work of the IT department.

IT infrastruce monitoring keeps you connected to your systems, applications, and network
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Stay a step ahead of end users and reduce the cost and amount of downtime by spotting and solving system, application, and network issues fast.

Cybersecurity solutions protect business-critical data
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Protect business-critical data with automated security solutions that help you stay ahead of today's ever-changing threats.

Compliance software helps meet auditor requirements
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Meet security mandates and easily generate the documentation necessary to prove compliance.

A business user gets real-time business intelligence on the go
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Empower everyone from business users to executives to make informed business decisions based on real-time data and ease the burden on IT.

A businesswoman enjoys simplified document and forms management—without the paper
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Go paperless and automate key business processes by electronically capturing, managing, and distributing documents and forms.

Services We Provide

When you’re short on time or expertise, our consultants can assist with software installation, configuration, customization, and more to make sure your project is done right.

Partner with cybersecurity experts to solve your most challenging data protection problems at any stage of the security management lifecycle.

Learn how to do exactly what you need to with our products and benefit from advanced features with expert help online, on-demand, or in-person.

Cyberthreats and compliance audits are increasingly complex. Face them head-on and free up valuable time with expert-led Managed Security Services (MSS).

"What we like most about HelpSystems products is the complete trust we have in their accuracy and performance. The reliability is second to none."

Jim McDaniels
Assistant Vice President and Computer Operations Manager
Bank of Stockton

“Reducing errors was our biggest reason for using Robot Schedule, and it worked—the nightly batch cycle now runs at 90 percent lights-out.”

Bill Houseworth
IT Administration and Security Manager
Ohio Mutual Insurance Group

“We're a pretty aggressive, fairly fast-growing company, so when we put in an application we want to make sure we can function at twice our size in a few years with the same application. With [HelpSystems] that’s not an issue. In fact, you guys help us automate other processes.”

Charles Bertsch
Computer Operations Manager
Heartland Financial USA, Inc.

News

Aug. 8th, 2016

Intermapper recently earned a Certificate of Noteworthiness (CON) from the U.S. Army. As a U.S. Army-approved tool, now more defense organizations can benefit from the real-time network visibility Intermapper provides.

Jul. 19th, 2016

New monitoring software provides superior visibility into the root cause of performance issues for fast resolution before users feel the impact.

Jun. 23rd, 2016

Chris Heim believes in sharing with the employees of HelpSystems — all the way into an equity stake in the company.

Let's Talk About How We Can Help