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HelpSystems Professional Services
Don’t go it alone. Let our industry experts help. We offer consulting, training, security services, and managed services to help you meet your business goals.
When You Can't Manage it All, We've Got Your Back
Maintaining day-to-day business operations leaves little time for “should-dos” like monitoring your security configuration, upgrading software, and learning software best practices. You want to improve daily operations and get more out of technology investments, but roadblocks, lack of expertise, and being short-staffed may prevent you from moving forward.
From software conversions to consulting to managed security services, HelpSystems offers flexible, high-quality professional services to help you be more successful. Our expert consultants can help reduce your workload and educate your team to ensure better outcomes. Learn more about how you could benefit from the services we provide.
Here’s how you can benefit from professional IT services:
Make technology projects more successful
Find and fix critical security risks
Learn product best practices
Leave it up to the experts
Lighten your team’s load
Consulting
If you have a looming deadline or feel overwhelmed about an upcoming project, we can assist in a number of ways to ensure your project is successful. We can provide consulting and hands-on assistance with product implementation, help with project work, or offer guidance on how to benefit from advanced product features and best practices.
Product Training
Are you using your products to their fullest extent? When you or your team wants to increase your product mastery, we’ll help you develop the skills and confidence you need to do exactly what you want with the software in order to make the most of your investment. Through live online, pre-recorded, on-site, or in-person training, our consultants can help you reach your technology goals, meet training requirements, or prepare for product certification tests.
Security Consultation Services
If you don’t have the time or expertise to devote to security, let our team help. Risk assessments identify your most critical vulnerabilities, while penetration testing goes one step further to evaluate the real danger of those vulnerabilities. Based on identified risks, our security consultants can architect a security plan to help you fix your most critical vulnerabilities and implement the plan remotely or onsite hand-in-hand with your team.
Managed Security Services
No one has time for consistent monitoring of their security configuration. You have too many other things to take care of. Let our experts do the monitoring for you. You’ll have peace of mind knowing a consistent process is in place, and auditors will love it, too. Managed security services takes that security item off your checklist as our experts provide monthly monitoring and reporting, along with an annual risk assessment.
Business Process Assessment for Document Management
Got Document Management (RJS) products? Whether you implemented ten years or two months ago, we bet there’s more you could be doing with the software. Maybe you want to expand it to another department. Or maybe you want to re-examine your processes. Let us do the hard work—the Business Process Assessment—so you can maximize your ROI on the software you already own.
Services Available by Solution
| Consulting | Product Training | Security Consultation Services | Managed Security Services | |
|---|---|---|---|---|
| IT Operations Management | ## | ## | ||
| IT Infrastructure Monitoring | ## | ## | ||
| Cybersecurity | ## | ## | ## | ## |
| Compliance & Audit Reporting | ## | ## | ## | ## |
| Business Intelligence | ## | ## | ||
| Document & Forms Management | ## | ## | ||
Do you have an upcoming project, consulting needs, or security monitoring that we can help with? Let’s talk about how our consultants can best serve you.