Our Leadership Team

We believe in recognizing success, pursuing quality, giving back, making employees happy, and serving customers exceptionally.

These core values apply to our executives as well. The HelpSystems leadership team goes above and beyond to cultivate a culture in which our values drive everything we do. The strategic direction and industry expertise they provide empowers us to grow, excel, and succeed every day. 

Learn about each member of our executive team below.  

Photo of CEO Chris Heim
Executive Chairman
Chief Executive Officer
Jim Cassens, President at HelpSystems
President
Photo of CFO Dan Malyeben
Chief Financial Officer
Photo of CISO Chris Reffkin
Chief Information Security Officer
Tom Huntington
Executive VP, Technical Solutions
VP Product Strategy John Grancarich
VP, Product Strategy
VP Mergers and Acquisitions Joe Blauert
VP, Mergers & Acquisitions
Matt Bresnan, Vice President of Research and Development
VP, Research & Development
Victoria McCartney, Vice President of Global Services at HelpSystems
VP, Global Services
VP, Global Support
Mike Devine
VP, Marketing
Joanna Leach
VP, Human Resources
Jeff Moline, GM, Systems Management, Security & Business Intelligence
GM, Systems Management, Security & Business Intelligence
GM, Cybersecurity
Bob Luebbe, Chief Architect of GoAnywhere
Chief Architect, GoAnywhere
Scott Cole
GM, RPA, Document Management, & Capacity Management
GM Workload Automation Scott McCausland
GM, Workload Automation
Managing Director, Clearswift
Join Our Team