Our Leadership Team

We believe in recognizing success, pursuing quality, giving back, making employees happy, and serving customers exceptionally.

These core values apply to our executives as well. The HelpSystems leadership team goes above and beyond to cultivate a culture in which our values drive everything we do. The strategic direction and industry expertise they provide empowers us to grow, excel, and succeed every day. 

Learn about each member of our executive team below.  

Photo of CEO Chris Heim
Executive Chairman
Chief Executive Officer
Jim Cassens, President at HelpSystems
President
Photo of CFO Matt Reck
Chief Financial Officer
Photo of CISO Chris Reffkin
Chief Information Security Officer
Tom Huntington
Executive VP, Technical Solutions
Scott Cole
Executive VP, Mergers, Acquisitions & Customer Operations
Joanna Leach
VP, Human Resources
Matt Bresnan, Vice President of Research and Development
VP, Research & Development
VP Product Strategy John Grancarich
VP, Product Strategy
Victoria McCartney, Vice President of Global Services at HelpSystems
VP, Global Services
VP, Global Support
Mike Devine
VP, Marketing
Jeff Moline, GM, Systems Management, Security & Business Intelligence
GM, Systems Management, Security & Business Intelligence
Brian Wenngatz
GM, Cybersecurity
Photo of Brian Pick
Managing Director, Managed File Transfer
Dan Laun
Managing Director, Automation
Ciaran Rafferty
Managing Director, Clearswift
Andrew Tewksbury
Senior Director of International Enablement
Renee Ritter
Managing Director, Capacity Management & Network Monitoring
John Racine
Managing Director, Identity and Access Management
Join Our Team