We’ll kick things off with CIO.com’s Senior Writer Sarah White. Her to-the-point explanation of what RPA is and why it’s making waves in various industries is a good first stop.

Steadman is the Global People Advisory Leader for Financial Services and an Insurance Sector Coordinating Partner at EY. Here, he talks about how RPA can transform HR processes such as payroll and talent acquisition. He also highlights the biggest mistakes companies make when they use RPA, such as viewing it just as an IT capability versus a business capability.

Dr. Leslie Willcocks is a Professor of Technology, Work, and Globalisation at the London School of Economics’ Department of Management. In this clip, he discusses misconceptions of RPA and how the media often promotes extremes such as overhyping positive capabilities as well as the potential for job loss.

Learn from this robust discussion among a group of RPA experts about how RPA is a journey and not a destination.

Kevin Kroen, Partner, FS Advisory, and Digital Labor/RPA Leader at PwC shares how the firm has been surprised about customer interest in solving issues that don’t fit the traditional RPA mold. In particular, he talks about risk/compliance functions where there’s a lot of work that’s intensive but may not be as repetitive as more common RPA use cases.