Resources

Guide

A Single Pane of Glass for Multi-Platform Systems Management

Bring disparate systems, platforms, devices, and applications together in one place and on one screen to make systems management easier and create a consistent and common methodology to varying departments within the IT infrastructure. Combining Halcyon’s Enterprise Console, Operations Center Suite, and Network Server Suite can provide a single pane of glass for managing your IT environment. See how here.
Guide

A Guide to IBM i Message Management

This guide teaches you how to handle IBM i message management, including the fastest and more accurate ways to monitor for messages, filter critical messages, and escalate messages to members of your team as needed.
Blog

Realize ROI with Robot

Robot has a reputation for providing high-quality systems management software and backing it up with great support. These additional benefits can help you justify the cost of automation at your company.
Article

All About Alert Intelligence

Thanks to intelligent filtering, the Alert Intelligence feature included in IBM i Server Suite improves the quality of IBM i alerts while reducing the quantity, providing increased application availability and system uptime.
Article

Mobile NOW for Robot Network

The web interface for Robot Network is a browser-based tool that uses Fortra Insite to help you access system performance data for your network of IBM i systems from any laptop, tablet, or smartphone. You can also work in the Robot Network Status Center to see and respond to messages and other events that have been escalated to the Robot Network host system.
Datasheet

Halcyon for Managed Service Providers

Fortra Takes Your Managed Services to the Next Level In today’s economy, managed service providers try to get by with what they have, but that doesn’t mean that there isn’t something better out there. Whether you host your customers’ systems in your data center or provide remote monitoring or cloud-based services, Fortra has a technical solution and a commercial model to suit...
On-Demand Webinar

Best Practices for Avoiding Network Outages

The financial ramifications of technological failure for a business can be devastating. If your company's infrastructure fails you can potentially lose business, customers, and even your reputation. Proactively monitoring your network can ensure this doesn't happen.
Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s...