Kevin Jackson is a Network Monitoring Technical Solutions Consultant for Intermapper and has been helping customers manage their networks for 4 years. Prior to joining HelpSystems, Kevin worked with Richard Fleischman & Associates in a variety of roles. After starting as a Technology Consultant at RFA, managing all IT-releated opportunities, he was promoted to a Pre-Sales Design Engineer and Business Analyst. There, he focused on design as well as production disaster recovery solutions for both new and existing clients. Kevin has his Bachelor of Science in Computer Science from Indiana Institute of Technology and his Masters in Technology Management from the University of Phoenix.