Resources

Blog

Moving Away from Cloud: Making the Case for Hybrid IT

HelpSystems’ Per Bauer discusses article touting a move back from the cloud and makes case for hybrid IT spend to drive costs down.HelpSystems’ Per Bauer discusses article touting a move back from the cloud and makes case for hybrid IT spend to drive costs down.
Blog

How to Calculate RPA ROI

Once you get an RPA project up and running, how do you know if it's successful or not? How do you measure the ROI? I'm going to walk you through, in real time, how to calculate RPA ROI for your project. To show you how we can do this, we're going to take a real Fortra RPA customer example and walk you through the analysis. Visit this page to get access to the RPA Toolkit and download the RPA ROI...
Blog

How to Get Started with RPA

RPA is one of the fastest growing segments in the enterprise software space, and I want to tell you just a little bit about it. So, what is RPA? Well, at its simplest, RPA is software that automates human tasks. Four characteristics for a good RPA project Repetitive Tasks Rule Based High Volume Prone to Human Error You might be wondering, is this even really a big problem? If so, why should I even...
Blog

How to Answer Key Capacity Planning Strategy Questions

Anyone who works for a large organization knows that July isn’t just a time for fireworks and BBQs. It’s also when you plan your budget for the next fiscal year. If you work in IT, you know you’re always expected to have an answer for everything. But when it comes to planning your budget, there are really only two questions that need to be asked. Do you have enough resources on hand for the next...
Blog

The True Cost of Workload-Related Outages

Underestimating the consequences of downtime can be hugely detrimental to your productivity. Accurately calculating those costs won’t just prevent disasters, but also help you effectively manage your capacity planning efforts.
Blog

What is Capacity Planning?

What is Capacity Planning? IT capacity planning is a process used to manage IT service delivery. Business services depend on IT resources in most organizations. Retail organizations need IT to make sure their POS system stays up and running – even on days with unusually high transaction counts, like Black Friday. Banks and other financial services providers need their infrastructure to stay up and...