As areas of the business that support multiple departments and are involved in vital business processes, shared services groups tend to have a lot on their plates. Robotic process automation (RPA) has the capability to offload tedious, time-consuming tasks like data entry, invoice processing, and account creation to bots.

Businesses today have the opportunity to start a digital transformation initiative and see real change in their efficiency and effectiveness. While a number of tools are needed to completely transform your organization, RPA can be used in multiple different ways to achieve change.

RPA has so many benefits, but when your RPA bots are working with customer data, financial information, or employee information, it’s essential to have RPA security best practices in place.