Resources

Article

The Difference Between OCR and IDP

Compare optical character recognition (OCR) and intelligent document processing (IDP) to learn when to use each to make structured and unstructured data more usable.
On-Demand Webinar

Intelligent Automation: The Smartest Way to Automate

Robotic process automation ( RPA ) is great for handling repetitive manual tasks, but what about tasks involving data that require more critical thinking? Turn to Intelligent Automation (IA). Discover how IA uses machine learning and other cutting-edge technology to take the pain out of data classification and analysis. Whether your data is structured (from a spreadsheet, database, or portal), or...
Article

Comparing Different Methods for Calculating Health and Risk

How do you calculate IT health and risk ? There are different methods you can use, depending on your needs. The most common methods for determining IT infrastructure health are: Threshold comparison Enhanced threshold comparison Event detection Variation from normal Allocation comparison Queuing theory for health On the other hand, the most common methods for calculating IT infrastructure risk are...
Blog

How to Get Started with NIST 800-171 Compliance

Are you ready to report your NIST 800-171 compliance status by the end of the year? If you do business with the federal government, you need to comply with SP NIST 800-171 by the end of the year. Now is the time to implement your compliance plan.
Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night...
Blog

Performance Management

What is Performance Management? IT performance management is responsible for everyday aspects of capacity management , like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business. Now more than ever, your company’s bottom line rests on your ability to provide 24/7 service online. Even short outages can...
Blog

IT Maturity

What are your optimization goals? An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent...
Blog

How to Go from Simple to Strategic Capacity Management

Capacity Management Strategies If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’). Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that’s not the best practice to follow today. A Brief History of Capacity...