Case Study
Alaska Communications Reaches New Heights with Network Monitoring from Intermapper
Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Case Study
How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation
What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night...
Case Study
Appvion Improves Customer Satisfaction with a Digital Document Repository
Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.
Article
Using NFS with Webdocs – iSeries
Tue, 01/24/2017
Webdocs – iSeries references the documents it stores by an IFS (Integrated File System) path. There is, however, no requirement that the IFS path refer to a file system on local disk. In fact, for many Webdocs iSeries implementations, it is advantageous to store some or all of the documents from Webdocs on remote file systems that are shared using NFS (Network File System) and mounted into the IFS...
Case Study
Major Steel Supplier Strikes Gold with a Document and Forms Management Solution and Superb Support
Paperwork and steel go hand-in-hand for one major steel supplier (MSS) with locations across North America. Every piece of steel they ship includes paperwork assuring customers of the quality of the product they’re receiving. But MSS had a problem: their processes were keeping them from meeting customer expectations. It was time to make a change.
Article
Detect Devices Your Way in Intermapper 6.1
By Kevin Jackson on Thu, 11/24/2016
Intermapper 6.1 makes detecting new devices easier, more accurate, and faster than ever. Get a full review of Intermapper 6.1’s features and how to try them out.
Article
How Network Monitoring and Document Management Work Together
By Kevin Jackson on Wed, 08/24/2016
Maximize productivity and amp up your security by using network monitoring and document management solutions together.
Article
Dealing with Temporary Files in WebDocs iSeries
Thu, 07/28/2016
WebDocs iSeries uses the IFS directory /RJSTEMP and the library RJSTEMP to store information and files temporarily. In general, it will attempt to clean up after itself, but there are situations which arise that do not perform clean up operations. As a result, files will gradually accumulate, taking up disk that could otherwise be used for other processes. The RJSTEMP library The RJSTEMP isn’t...
Article
Advanced Troubleshooting in WebDocs iSeries
Thu, 07/28/2016
As a WebDocs iSeries administrator, if something goes wrong your users will look to you to find, and fix, the matter. Simply knowing where to look when an initial error message is unclear can resolve a huge percentage of difficulties.
Case Study
DFS Inc. Manufactures Feed 24/7 with Network Monitoring
Find out how one of Iowa’s largest feed suppliers maintains 24/7 operations with real-time network visibility thanks to Intermapper.
Case Study
Georgian College’s Network Infrastructure Group Uses Intermapper to Map, Monitor, and Alert
Using Intermapper, this leading Ontario college keeps 7 remote campuses connected and fixes network issues faster through real-time monitoring.
Article
Considerations For Securing NFS Shares For Use With Webdocs iSeries
Mon, 06/27/2016
NFS has long had a tentative relationship to security. As with its cousin, CIFS/SMB (more commonly know as Windows File Sharing), security was not an area of primary focus. The elements of security that exist are significant, but they are nontrivial to implement, particularly across operating systems and with third-party applications.
Article
Tech Support Tip: TWAIN Error
Mon, 06/27/2016
“I’m trying to scan a document, but keep getting a TWAIN error.”