Article
Three Essential Steps to Successful Performance Management
Tue, 08/24/2021
Performance management is often made to look cumbersome and complex, but we’ve distilled the process down to three essential steps.
Article
All About Alert Intelligence
By Andrew Bullivant on Thu, 02/13/2020
Thanks to intelligent filtering, the Alert Intelligence feature included in IBM i Server Suite improves the quality of IBM i alerts while reducing the quantity, providing increased application availability and system uptime.
Article
Availability Reporting for Managed Service Providers
By Paul Ratchford on Wed, 02/12/2020
Proving that you are meeting service-level agreements shouldn’t be a wasted effort. In fact, it should strengthen your relationship with clients and help your team manage performance in the future. See how.
Article
Log File Monitoring in IBM i Server Suite
By Paul Ratchford on Mon, 01/27/2020
Log File Monitor can monitor the contents of files in the integrated file system (IFS) and raise alerts based on this content. Read on to learn more.
Article
I’ve Got *ALLOBJ Authority And I’m Not Afraid To Use It—Part 2
By Robin Tatam on Thu, 06/27/2019
While everyone likes to feel special, we need to be more selective when it comes to data access. As we discussed last month, many users have privileges far beyond their business requirements and simply need to have their access reduced to more reasonable levels.
Article
What Really Matters in IBM i Monitoring?
By Paul Ratchford on Thu, 09/14/2017
Guard against degraded system performance, data loss, and downtime. Make sure you’re monitoring these 15 metrics on the IBM i operating system.
Article
6 Enhancements in IBM i Server Suites Version 7
By Paul Ratchford on Fri, 06/23/2017
What's new in version 7 of IBM i Server Suites? Read this article to find out.
Article
Audit Tested & Audit Approved Instant Authority!
By Robin Tatam on Fri, 03/24/2017
Introduced by IBM to support TCP/IP services, a profile swap allows a job to change midstream and run under a different profile than the one that started it.
Article
The Modern Alternative to Authority Adoption
By Robin Tatam on Wed, 03/08/2017
There are several considerations with authority adoption. Each is important but can usually be accommodated. But what is the effect if the program owner has the same or less privileges than the user that called the program?
Case Study
Halcyon Helps Computacenter Deliver Efficient Managed Services
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Case Study
AAA Life Leverages Fortra Solutions for IT Efficiency
Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones. As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...
Case Study
Powertech Protects Healthcare Company’s IBM i Systems to the Max
When a healthcare organization faced stringent regulations like HIPAA, PowerTech's security products closed the security gaps on IBM i and helped protect confidential data.
Case Study
Mobile Apps Make IBM i Monitoring Easy at EVRY
EVRY utilizes Enterprise Console mobile app, performance monitoring, and message management software from Halcyon for mobile IBM i monitoring.
Case Study
Halcyon Saves Time and Dodges Expensive Disk Upgrades at Plan International
Plan International needed an automated systems management software solution to maximize system availability with the minimum of resource and reduce after-hours support.
Case Study
Hi-Temp Insulation, Inc. Accelerates Order-to-Ship Processes (and More) for Fast ROI with Fortra
28,000+ hours: that's how much time Hi-Temp saves annually by automating order-to-ship processes (and more) with Fortra.
Case Study
Empire Merchants Saves Big with Paperless Invoice Processing
Processing and distributing invoices is a breeze, now that Empire Merchants has Webdocs for AP.
Case Study
Powertech Helps Community Bank Enforce Internal iSeries Compliance
First Security Bank is one of Montana’s largest, locally owned community banks. They provide business, real estate, consumer and agricultural loans, Internet banking, brokerage services, and a full range of deposit accounts. First Security has over 150 users on a System i 525 that...
Case Study
Powertech Helps C&D Technologies Achieve AS/400 SOX Compliance
As a publicly traded company with a lean IT department, C&D Technologies has been greatly impacted by Sarbanes-Oxley (SOX) regulations. Despite its size, the IT department needed to comply with these regulations through better user management, monitoring, and reporting...