Resources

Guide

The RPA Buyer's Guide

The RPA Buyer's Guide Everyone has repetitive, manual tasks that take up their precious time. They’re tedious to get through and eat up the time you could be spending on more important work. With a robotic process automation ( RPA ) solution, you can reclaim your time by streamlining your processes. Simply put, RPA is transforming the way businesses operate. RPA solutions are designed to boost...
Guide

Four Ways to RPA: An Exploration of the Different Types of Process Automation

The Evolution of RPA Robotic Process Automation (RPA) has taken the world by storm in recent years because of its ability to automate mundane tasks that humans are still performing manually. However, automation as a software solution has been around long before the term RPA was widely used. Progressing from script-based automation tools to business process automation to specialized tools for...
Guide

A Single Pane of Glass for Multi-Platform Systems Management

Bring disparate systems, platforms, devices, and applications together in one place and on one screen to make systems management easier and create a consistent and common methodology to varying departments within the IT infrastructure. Combining Halcyon’s Enterprise Console, Operations Center Suite, and Network Server Suite can provide a single pane of glass for managing your IT environment. See how here.
Guide

5th Annual IBM AIX Community Survey Findings

The AIX Community Survey, now in its fifth consecutive year, goes in-depth with IT teams to gain a unique perspective into how this platform is being used today and how teams envision using it in the future. Over the years, the respondents of the survey have expanded to include a variety of industries, geographies, and titles within IT. More than 100 IT professionals in North America, EMEA, and APAC participated in this year’s survey, and this input enables all of us to understand the role of AIX with new clarity.
Guide

Why Should You Monitor IBM MQ?

IBM MQ is a middleware product that allows messages (think data or information) to be sent and received to and from similar or dissimilar platforms with guaranteed delivery. Read this guide to learn the value of monitoring IBM MQ.
Guide

6 Simple Ways to Get Moving with RPA

Businesses across every industry and sector are growing increasingly reliant upon automation processes to improve organizational efficiency, boost customer satisfaction levels, and reduce operational costs. The most innovative and forward-thinking companies are consistently hearing that Robotic Process Automation ( RPA ) is systematically transforming the business world. However, they are also...
Guide

Understanding RPA ROI: How to Measure It and Why It’s Important

Introduction Robotic process automation ( RPA ) can deliver significant benefits to companies of practically any size and in any industry. Its ability to improve productivity, increase innovation, and help companies deliver a better experience to customers makes it one of the most valuable tools of modern business. With effective tools for measuring the impact of RPA, companies can show that these...
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study

Baptist Health South Florida Streamlines Claims Processing with Automate

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game in...
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast Implementation...