Intermapper Refine Your Configuration | Quick Start Guide | HelpSystems

Refine Your Configuration

Discover how to refine and optimize your configuration.


Create Sub-Maps

With Intermapper, you can create top-level maps that show an overview of your network and sub-maps that contain the details. Icons on the top map indicate the most serious condition, and double-clicking the icon drills down to show the sub-map.

Things to Try

  • Open a map’s window (use the “Test Map 1” map you created above) and position it next to the Map List window so you can see both.
  • Drag a map name from the Map List into the Test Map 1 map window. You’ll see an icon appear on the Test Map 1—this is the sub-map’s icon.
  • Drill down into the sub-map by double-clicking its icon. You’ll see the sub-map’s window open.




Check Out the Demo Maps

Map any IP-enabled device through autodiscovery. Within minutes, you will see your network on the screen as it exists in real life—and you can personalize the look and feel to your liking.

When the initial splash screen opens, click Try Our Demo Maps, and the main demo map will pop up. Although this map has fictitious data, it will give you a feel for the components of an Intermapper map, including: 

  • Icons: The Demo Main Map has several icons representing different office locations throughout a city. Clicking on each office location brings up that office’s submap. The color of the icon represents the most serious condition within that map: green is good, yellow is a warning, orange is an alarm, and blinking red means something is down.
  • Links: The links (straight lines) connecting the offices represent a physical connection between them.
  • Traffic ants: Dotted lines along the links indicate the level of traffic flowing on those links. A yellow or orange halo behind the link signifies when traffic exceeds 50% or 90%, respectively.
  • Strip chart window: This window shows traffic flowing through all your links. To open it, go to Window > Charts > Internet Bandwidth.

Map List window: This window shows all the maps that are available on your Intermapper server. Double-click a map’s name to open the map in its own window.

Things to Try

  • Right-click the device icon for the Corporate Primary Router. Choose Status Window. This shows detailed information about the device, including its name, address, uptime, and more.
  • Right-click on a link and open the status window to see detailed information about the traffic traveling on that link/interface.
  • The Demo Main Map window defaults to Map View. Change to List View using View < List to sort by DNS name, IP address, etc.
  • Double-click on the Network Operations icon. This opens a sub-map that represents the equipment at that location.
  • You may hear Intermapper’s sound notifications when devices on the demo maps change state. To silence them, choose Edit > Preferences. In the Sounds menu, uncheck the Play Sound Notifications box.
Configure Web Interface
Getting Started with Intermapper Flows
Acknowledge Outages and Problems

When Intermapper detects a problem, it changes the color of the icon of the affected device to yellow, orange, or red, depending on the severity. This makes it easy to see where the trouble is. If you can’t correct the problem right away, it becomes difficult to notice when new problems occur.

Intermapper allows you to acknowledge a device. When you acknowledge a device’s condition, it is still down, but the icon will turn blue to show that someone has taken responsibility for it.

Things to Try

  • Select the device to acknowledge
  • You can also select multiple devices, or all devices on a map (Ctl/Cmd-A) and acknowledge them together. This is convenient when a lot of events occur at one time.
  • Choose Monitor < Acknowledge (Ctl/Cmd-‘) and enter an acknowledgement message in the window that appears. This does three things:
    • The icon turns blue to indicate that it has been acknowledged.
    • It stops subsequent repeated notifications.
    • The acknowledgement message, along with the login name and IP address of the person who acknowledges the device, are written to the Event Log file creating a record of what happened.
How to Import MIBs Into Intermapper
How to Monitor Using Multiple Probes
Intermapper User Guide

This comprehensive online resource covers everything you need to know about using Intermapper. Explore the user guide >