Blog
Service Level Management
By Per Bauer on Fri, 02/26/2016
While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...
Blog
Top 15 Vendors in Capacity Management Software
By Per Bauer on Fri, 02/19/2016
Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling , has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
Blog
What Is Queuing Theory?
Mon, 02/15/2016
Queuing theory is the study of queues, otherwise known as waiting lines. It sounds straightforward. But unless you have an advanced math degree, queuing theory can be difficult to understand. That’s why we’re clarifying queuing theory basics.
Blog
IT Cost Optimization
Sun, 01/17/2016
Optimize IT efficiency and drive business value. No business today can thrive without a solid technology base to support it — that means IT cost optimization should really be about business optimization.
Blog
How Banks Gain a Competitive Advantage in the Digital Age with Capacity Planning
Mon, 08/31/2015
Cloud computing offers institutions a viable solution to optimizing their IT infrastructure. Through the use of a third-party cloud provider, banks can start storing data from all platforms and devices on remote servers, freeing up their legacy systems from demand they are often unable to process. That’s why the capacity management tools banks use must not only provide real-time data, but support...
Blog
IT as a Competitive Advantage
By Per Bauer on Tue, 06/16/2015
Make IT a competitive advantage by providing high customer satisfaction, efficient daily operations, and accurate CapEx planning. Build a strategic and tailored plan to increase your IT efficiency , reliability, and speed. How do you make IT a competitive advantage? Increase IT efficiency - OpEx, CapEx, and staff productivity Efficiency often means doing more with less, but it can also mean...
Blog
Monitoring and Planning in a Solaris Environment
Tue, 12/30/2014
Learn how to manage your Solaris environment--optimize hardware utilization, conserve datacenter floor space, power, and cooling, build a scalable architecture and keep up with growth and performance requirements--with TeamQuest.