For many organizations, what were once islands of automation are converging. And they’re realizing there’s even more labor in their organizations that can be automated. But to bring it all together, they need a craftier strategy to make it happen. Enter hyperautomation . What started as the latest industry buzzword, has become a critical discipline to add to your digital transformation strategy....

Automation remains a popular technology for businesses of all kinds. Within the realm of automation, there are a lot of acronyms representing different tools and approaches—two of the most common are workload automation (WLA) and robotic process automation (RPA). As you plan your strategy, it’s important to understand the differences of workload automation vs. robotic process automation. Both have...

Gartner forecast a $600 billion global market in 2022 for technology that powers hyperautomation. Without a doubt, hyperautomation has quickly moved from an industry buzzword to the way companies of all sizes approach automation. Surveys from the technology research and consulting firm show that a majority of CEOs and two-thirds of boards of directors are demanding operational excellence and...

HelpSystems’ Per Bauer discusses article touting a move back from the cloud and makes case for hybrid IT spend to drive costs down.HelpSystems’ Per Bauer discusses article touting a move back from the cloud and makes case for hybrid IT spend to drive costs down.

Policy alone is rarely enough to influence change. Lasting impact requires buy-in from the organization and is best achieved using a mix of different influence levers.

Anyone who works for a large organization knows that July isn’t just a time for fireworks and BBQs. It’s also when you plan your budget for the next fiscal year. If you work in IT, you know you’re always expected to have an answer for everything. But when it comes to planning your budget, there are really only two questions that need to be asked. Do you have enough resources on hand for the next...

Underestimating the consequences of downtime can be hugely detrimental to your productivity. Accurately calculating those costs won’t just prevent disasters, but also help you effectively manage your capacity planning efforts.