Resources

Article
Article

Infor M3 Monitoring and Halcyon

Wed, 09/07/2016
Need to improve IT service levels, have total visibility of Java processes, automate procedures, and eliminate manual checking in your Infor M3 ERP application?
Monitoring
Case Study
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Monitoring
Blog
Blog

Modern RMM Tools for MSPs

Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Monitoring
Blog
Blog

IT Security Compliance 101

By Robin Tatam on Sun, 08/21/2016
In this compliance 101 primer, we'll look at three high-profile breaches from the past year, each of which shows what can go wrong when data oversight isn't up to snuff. Along the way, we'll discuss some basic fixes that can help shore up network defenses.
Compliance
IBM i Cybersecurity
Guide
Guide

Effective Log Management

IBM’s customers are turning to Power VM virtualization to consolidate multiple workloads onto fewer systems increasing server utilization and reducing cost. However a virtualized server landscape on several different IBM platforms (IBM Power Systems™, IBM System x®, and IBM BladeCenter®) may reduce hardware complexity but this puts a strain on supporting the entire lifecycle of analysis...
Compliance
IBM i Cybersecurity
Guide
Guide

13 Tips to Write Secure Applications and Boost IBM i Security

Barely a day passes without new headlines reporting another cyber attack, policy violation, or data breach. Secretly, we breathe a sigh of relief that it happened to someone else, but most of us know that we’ll all eventually feel the impact in some capacity.
IBM i Cybersecurity
Guide
Guide

Two Factor Authentication for IBM i

Organizations facing a more advanced threat landscape and a complex regulatory environment require a solution which addresses the need for securely controlling access to existing systems and applications. In addition, this solution should not increase the workload on support, application providers or the end user.
IBM i Cybersecurity
Guide
Guide

Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide

The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data. The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and a general lack of awareness of the...
Compliance
IT Infrastructure Protection
Blog
Blog

The 9 Server Sprawl Questions You Need to Ask

Mon, 06/27/2016
For budding companies, server sprawl may be just one of many growing pains—a temporary inconvenience for a greater good. But if you’re struggling to complete processes on time, stalling with the auditors, and jumping from server to server whenever an error occurs, it’s time to ask the tough questions.
Automation
Blog
Blog

The #1 Step Before Automation

Fri, 06/10/2016
An up-to-date and comprehensive runbook won't win you any awards. But when you get the green light to implement a workload automation tool, documentation is your lifeline. Unfortunately, most runbooks aren’t up to snuff.
Automation
Case Study
Case Study

AAA Life Leverages Fortra Solutions for IT Efficiency

Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones. As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...
Automation
Monitoring