Resources

Case Study

Large Health System Turns to Core Privileged Access Manager (BoKS) for Server Management & System Security

A leading not-for-profit health system in the United States, with multiple hospitals, rehabilitation centers, physician clinics, mental health facilities, independent living centers, and home health agencies, employs more than 9,000 individuals, including nearly 1,400 physicians. Collectively, the entities within the healthcare organization also maintain more than 1,500...
Article

With Public Cloud OS Instances Growing, Security Challenges Grow, Too

Image “Some cloud vendors tout that systems deployed within their framework require little or no administration: You create an image with the software and applications that you want it to provide services for, spin it up in a management console, and Voila! you have an entirely new system online; with minimal cost, no hassle, little...
Article

Perspectives on the Changing Linux Ecosystem

Media Image Text In the early 1990s the Open Software Foundation formed a committee to select and standardize a new Management Platform Toolset for and from the UNIX ecosystem....
On-Demand Webinar

How to Improve Your Organization's IT Maturity

IT Maturity is often associated with increased efficiency and reduced risk, two forces that will drive valuable improvements. But without a full understanding of the business objectives and how IT needs to be aligned with those full optimization is not possible. The IT Service Optimization Maturity Model will allow you to gradually improve without losing track of any important aspect.
On-Demand Webinar

Q&A with a Capacity Management Expert, Part Two

Listen to this on-demand webinar to answer questions like: Is capacity management still relevant in the cloud? Why do large companies still struggle with capacity management? Does capacity management support or hinder DevOps?
Blog

What is a Capacity Management Maturity Model?

Demands for services are increasing. High performance and reliability are expected. Yet budgets, labor and floor space are all being constrained. That’s where capacity management comes in. Capacity management can improve efficiency and guarantee reliability of your business systems.
On-Demand Webinar

What is Capacity Management?

Capacity management is the practice of ensuring you have enough IT resources to meet business demands (without overspending). But your IT environment is a lot more complex than it used to be...
Case Study

Victaulic makes Short Work of Ad Hoc Queries with Surveyor/400

Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at...
Blog

Five Causes of Performance Bottlenecks in IT

As IT infrastructures continue to grow more complex, finding performance bottlenecks gets hard. That’s why it’s absolutely essential that IT teams have the tools, training, and resources necessary to quickly identify causes of poor application performance.
Blog

Performance Management

What is Performance Management? IT performance management is responsible for everyday aspects of capacity management, like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business.     Now more than ever, your company’s bottom line rests on your ability to...