Resources

Blog

What is Hyperautomation?

For many organizations, what were once islands of automation are converging. And they’re realizing there’s even more labor in their organizations that can be automated. But to bring it all together, they need a craftier strategy to make it happen. Enter hyperautomation . What started as the latest industry buzzword, has become a critical discipline to add to your digital transformation strategy....
Blog

Workload Automation (WLA) vs. Robotic Process Automation (RPA)

Automation remains a popular technology for businesses of all kinds. Within the realm of automation, there are a lot of acronyms representing different tools and approaches—two of the most common are workload automation (WLA) and robotic process automation (RPA). As you plan your strategy, it’s important to understand the differences of workload automation vs. robotic process automation. Both have...
Article

The IT Automation Survey

Companies continue to embrace digital transformation to navigate the post-pandemic climate. From economic uncertainties to an ever-shifting job market, IT automation tools are helping organizations meet the moment. And as automation solutions - and strategies - have evolved, we wanted to take the pulse of our users and get a snapshot of the state of IT automation and what’s top of mind as they...
Blog

Automation vs Hyperautomation: Learn the Differences

Gartner forecast a $600 billion global market in 2022 for technology that powers hyperautomation. Without a doubt, hyperautomation has quickly moved from an industry buzzword to the way companies of all sizes approach automation. Surveys from the technology research and consulting firm show that a majority of CEOs and two-thirds of boards of directors are demanding operational excellence and...
Article

Optimizing Containers, Kubernetes and OpenShift

The container deployment model offers component autonomy, elasticity, and scalability in a way that no other framework has done before. But to reap the benefits, you need to adopt new ways of managing and optimizing your environments and their underlying resources. Learn how to manage the performance and resource planning of container workloads.
Blog

How to Answer Key Capacity Planning Strategy Questions

Anyone who works for a large organization knows that July isn’t just a time for fireworks and BBQs. It’s also when you plan your budget for the next fiscal year. If you work in IT, you know you’re always expected to have an answer for everything. But when it comes to planning your budget, there are really only two questions that need to be asked. Do you have enough resources on hand for the next...
Case Study

SQL SCHEDULING GOES ENTERPRISE

Company Background Frontline Technologies is a market leader in workforce management software. The Pennsylvania company serves thousands of global clients through its three applications: Aesop, an automated substitute placement and absence management system; Veritime, a time and attendance product; and Jobulator, an automatic job-notification service for substitute teachers. One in every five U.S...
Case Study

SharkNinja Uses Fresh Retail Data for Fast Decision-Making with JAMS

Company Background SharkNinja is the maker of class-leading Shark® vacuums and steam mops, and the innovative line of Ninja® kitchen appliances. Shark® and Ninja® are two of several house-care brands developed by SharkNinja Operating LLC, a pioneer in small household appliances and cleaning solutions that fit the lifestyles of busy people. The company’s products are widely distributed through...
Blog

The True Cost of Workload-Related Outages

Underestimating the consequences of downtime can be hugely detrimental to your productivity. Accurately calculating those costs won’t just prevent disasters, but also help you effectively manage your capacity planning efforts.
Blog

What is Capacity Planning?

What is Capacity Planning? IT capacity planning is a process used to manage IT service delivery. Business services depend on IT resources in most organizations. Retail organizations need IT to make sure their POS system stays up and running – even on days with unusually high transaction counts, like Black Friday. Banks and other financial services providers need their infrastructure to stay up and...
Article

Comparing Different Methods for Calculating Health and Risk

How do you calculate IT health and risk ? There are different methods you can use, depending on your needs. The most common methods for determining IT infrastructure health are: Threshold comparison Enhanced threshold comparison Event detection Variation from normal Allocation comparison Queuing theory for health On the other hand, the most common methods for calculating IT infrastructure risk are...