Resources

Guide

A Single Pane of Glass for Multi-Platform Systems Management

Bring disparate systems, platforms, devices, and applications together in one place and on one screen to make systems management easier and create a consistent and common methodology to varying departments within the IT infrastructure. Combining Halcyon’s Enterprise Console, Operations Center Suite, and Network Server Suite can provide a single pane of glass for managing your IT environment. See how here.
Guide

5th Annual IBM AIX Community Survey Findings

The AIX Community Survey, now in its fifth consecutive year, goes in-depth with IT teams to gain a unique perspective into how this platform is being used today and how teams envision using it in the future. Over the years, the respondents of the survey have expanded to include a variety of industries, geographies, and titles within IT. More than 100 IT professionals in North America, EMEA, and APAC participated in this year’s survey, and this input enables all of us to understand the role of AIX with new clarity.
Blog

Are MSPs Right for Me?

Figure out if MSPs are right for your organization. What are the risks and rewards of managed service providers?
Guide

Why Should You Monitor IBM MQ?

IBM MQ is a middleware product that allows messages (think data or information) to be sent and received to and from similar or dissimilar platforms with guaranteed delivery. Read this guide to learn the value of monitoring IBM MQ.
Guide

Download "Secure Inside and Out: Maximizing Intrusion Detection and Prevention on IBM i"

Data leaks and operational disruptions can come from any source—internal or external. To protect sensitive data from modern cyberthreats, all organizations need a robust intrusion detection and prevention system (IDS/IPS). The IBM i operating system includes advanced capabilities for detecting and preventing external threats, but there are still gaps that must be filled. Download this guide for...
Blog

The DDoS Deception You Need to Know About

A denial-of-service attack is any attempt to interrupt or inflict downtime upon IT systems, but a basic DoS threat is smaller in scale than its DDoS counterpart. With the former, the influx of traffic may come from a single source, while in a DDoS attack, traffic comes from numerous sources – making it more difficult to deal with.
Blog

How “Smash and Grab” Compromises IBM i

During an audit a few years ago, I revealed to the client’s security team that corporate payroll information on every employee, including the CEO, was being archived in an output queue (called PAYROLL) for weeks at a time. Due to poor configuration, this information was accessible to every employee.
Blog

What is the Value of SIEM?

As is often the case in the technology industry, the details surrounding security information and event management can be a little unclear. While vendors may offer solutions of varying complexity, there is still a basic idea behind most SIEM products…
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Guide

Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide

The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data. The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and a general lack of awareness of the...
Guide

Request a Live Advanced Reporting Suite Demonstration

See for yourself how Advanced Reporting Suite automates performance reporting for managed service providers (MSPs), making it easy to prove your value to customers. Our team of software experts would love to discuss what you’re looking for and show you what Advanced Reporting Suite can do. Your live demo will include: Discovery to help us identify your business needs An overview of the software’s...