Resources

Blog
Blog

Are MSPs Right for Me?

Mon, 04/12/2021
Figure out if MSPs are right for your organization. What are the risks and rewards of managed service providers?
IBM i Automation
Realize ROI with Robot
Blog
Blog

Realize ROI with Robot

By Tom Huntington on Sun, 03/28/2021
Robot has a reputation for providing high-quality systems management software and backing it up with great support. These additional benefits can help you justify the cost of automation at your company.
IBM i Automation
Monitoring
Blog
Blog

Common Excuses for Not Automating

By Tom Huntington on Tue, 03/31/2020
Whether it’s staffing, budget, or complexity, we’ve heard all the excuses to forgo automation. The next time you hear—or find yourself making—an excuse, have the response ready.
IBM i Automation
Case Study
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast Implementation...
Monitoring
Blog
Blog

The DDoS Deception You Need to Know About

By Robin Tatam on Wed, 03/08/2017
A denial-of-service attack is any attempt to interrupt or inflict downtime upon IT systems, but a basic DoS threat is smaller in scale than its DDoS counterpart. With the former, the influx of traffic may come from a single source, while in a DDoS attack, traffic comes from numerous sources – making it more difficult to deal with.
IBM i Cybersecurity
Blog
Blog

How “Smash and Grab” Compromises IBM i

By Robin Tatam on Wed, 03/08/2017
During an audit a few years ago, I revealed to the client’s security team that corporate payroll information on every employee, including the CEO, was being archived in an output queue (called PAYROLL) for weeks at a time. Due to poor configuration, this information was accessible to every employee.
IBM i Cybersecurity
Blog
Blog

What is the Value of SIEM?

By Robin Tatam on Wed, 03/08/2017
As is often the case in the technology industry, the details surrounding security information and event management can be a little unclear. While vendors may offer solutions of varying complexity, there is still a basic idea behind most SIEM products…
Vulnerability Management
Case Study
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Monitoring
Blog
Blog

Modern RMM Tools for MSPs

Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Monitoring
Web Based GUI
Blog
Blog

User Interfaces: GUI vs. WUI

By Tom Huntington on Tue, 08/16/2016
You might be asking yourself, “What’s a WUI?” At Robot, WUI stands for web user interface, and we think it has some big benefits that are giving the GUI a run for its money.
IBM i Automation
Case Study
Case Study

For Centralized Data Processing, KeHE Relies on Fortra

As the nation’s leading distributor of natural, organic, specialty, ethnic, and gourmet food products, KeHE Distributors has helped thousands of retailers—from the smallest independent stores to the largest supermarket chains—meet the constantly growing demand for products that help people to live well. John Kinnaird is the National Operating Center Manager responsible for supporting both hardware...
Automation
Case Study
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Monitoring
Case Study
Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Monitoring