Resources

Guide

Health and Risk: A New Paradigm for Capacity Management

Capacity management, considered by top analyst firms to be an essential process in any large IT organization, is often so complex that in today’s accelerated business world it cannot be effectively implemented. Changing priorities, increasing complexity and scalable cloud infrastructure have made traditional models for capacity management less relevant. A new paradigm for...
Blog

IT Risk Mitigation

It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks. You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least.  And it's matched by skyrocketing consumer demand for and reliance on online services. Bottom line: outages are more...
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Blog

IT Security Compliance 101

In this compliance 101 primer, we'll look at three high-profile breaches from the past year, each of which shows what can go wrong when data oversight isn't up to snuff. Along the way, we'll discuss some basic fixes that can help shore up network defenses.
Guide

Effective Log Management

IBM’s customers are turning to Power VM virtualization to consolidate multiple workloads onto fewer systems increasing server utilization and reducing cost. However a virtualized server landscape on several different IBM platforms (IBM Power Systems™, IBM System x®, and IBM BladeCenter®) may reduce hardware complexity but this puts a strain on supporting the entire lifecycle of...
Guide

13 Tips to Write Secure Applications and Boost IBM i Security

Barely a day passes without new headlines reporting another cyber attack, policy violation, or data breach. Secretly, we breathe a sigh of relief that it happened to someone else, but most of us know that we’ll all eventually feel the impact in some capacity.
Guide

Two Factor Authentication for IBM i

Organizations facing a more advanced threat landscape and a complex regulatory environment require a solution which addresses the need for securely controlling access to existing systems and applications. In addition, this solution should not increase the workload on support, application providers or the end user.
Guide

Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide

    The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data. The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best...