Resources

Blog

How DR Compliance Requirements Impact HA Decisions

Disaster recovery requirements are part of the geographic and industry regulations that affect our organizations. Having the right solutions in place can help to avoid penalties and make audits go smoothly. Read on to create a complete compliance toolkit.
Case Study

Hershey Entertainment Quickly Encrypts Credit Card Data with Powertech Encryption for IBM i

Hershey Entertainment & Resorts is a privately held company located in the tourist center of Hershey, Pennsylvania, and has entertainment, resort and commercial divisions. Earlier this year, Hershey learned that because the entertainment and resort operations accept credit cards for payment, they needed the information stored by their box office ticketing and reservations applications to be...
Case Study

Field-level Encryption Helps Retail Chain Achieve PCI Compliance

Love’s Travel Stops and Country Stores, a retail travel stop chain with over 210 locations in 34 U.S. states, processes approximately 200,000 credit card transactions on a daily basis. Needing to meet PCI standards, Love’s found in Powertech Encryption for IBM i a product to encrypt credit card numbers in a way that would satisfy PCI compliance auditors. “We need to be able to access credit card...
Blog

What's the Difference Between a Profile Swap and Adopted Authority?

Many organizations have the requirement to reduce the number of profiles to which special authorities—especially *ALLOBJ specially authority—have been assigned. In many cases, the excess capabilities can simply be removed because they aren't required for the person to perform their job functions. *SAVSYS special authority is a good example. Unless the...
Blog

Do You Need Enterprise Scheduling Software?

Job scheduling was simpler when you only needed to worry about your IBM i (AS400) server and its batch processes, but several dynamics have changed over the past decade which have forced us into worrying about processes on other platforms.
Blog

Big Data? BIG DEAL!

With the dawn of the big data era upon us, what can IBM i systems administrators expect in terms of the demands that will be placed upon them and what kind of resources will be required to cope? Find out what the managed services industry can teach us today about what the future holds for us tomorrow.
Blog

Is Your Boss an Automation Skeptic?

There is little doubt among IT experts as to the potential benefits of implementing automation tools at deeper levels within the data center environment. Yet adoption rates have not always mirrored this optimism. Especially among the small business crowd, automation is still seen as something that is "nice to have" as opposed to mission-critical.
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Blog

Three Reasons You Need an Updated Security Policy

If you still think creating and maintaining a security policy isn’t necessary, you could be setting up your organization for an unpleasant surprise. Check out the top three reasons businesses need an up-to-date security policy.
Blog

IT Security Compliance 101

In this compliance 101 primer, we'll look at three high-profile breaches from the past year, each of which shows what can go wrong when data oversight isn't up to snuff. Along the way, we'll discuss some basic fixes that can help shore up network defenses.
Blog

User Interfaces: GUI vs. WUI

You might be asking yourself, “What’s a WUI?” At Robot, WUI stands for web user interface, and we think it has some big benefits that are giving the GUI a run for its money.
Blog

What’s New in IBM i 7.2?

May 2, 2014 marked another milestone for the IBM i OS. IBM continues to expand its technology support with its latest release, IBM i 7.2. Take a closer look at the new features you’ll want to know about.