As areas of the business that support multiple departments and are involved in vital business processes, shared services groups tend to have a lot on their plates. Robotic process automation (RPA) has the capability to offload tedious, time-consuming tasks like data entry, invoice processing, and account creation to bots.

Businesses today have the opportunity to start a digital transformation initiative and see real change in their efficiency and effectiveness. While a number of tools are needed to completely transform your organization, RPA can be used in multiple different ways to achieve change.