Article

IT as a Competitive Advantage

Efficiency, reliability, and speed are cornerstones to high customer satisfaction, business productivity, innovation, and successful launches of new services - things that give your business a competitive advantage.
Posted:
June 16, 2015

Make IT a competitive advantage by providing high customer satisfaction, efficient daily operations, and accurate CapEx planning. Build a strategic and tailored plan to increase your IT efficiency, reliability, and speed.

  • Increase IT efficiency - OpEx, CapEx, and staff productivity
  • Successfully launch new revenue-producing services - faster
  • Invest in IT precisely when and where it is needed
  • Expect greater IT agility and responsiveness
  • Ensure reliability and high quality of service

 

See What These Customers Achieved...

How an International Domain Name Registry Stays Head of the Curve

A Fortune 200 insurance company reduced IT costs by 25% while improving call center response by 5 seconds per call. "The pilot project saved us $5M in hardware expenses alone."

Capacity Manager
Fortune 200 Insurance Company

A Fortune 50 bank does 4x the work while keeping staff flat. "We have reduced the manual effort per report by over 95%."

IT Manager
Fortune 50 Bank

Verizon sold more phones in the first 2 hours than any other entire day in its history and had zero performance issues. "All of this was made possible using [HelpSystems] software, as integral part of our day-to-day existence at Verizon Wireless."

Executive Director
Verizon
Make IT a Competitive Advantage Today

Use performance analytics software to analyze IT performance and capacity. Then you'll be able to effectively plan for the future so you can cut costs and avoid risks. Learn how performance analysis software can help.

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