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Case Study

Meridian IT Inc and Halcyon

While expanding its data center to offer managed services for IBM i, Meridian IT needed an automated systems management software solution to efficiently deliver services to customers, manage multiple platforms, provide 24/7 monitoring without the need for staff on-site, and automate hardware and software management.
Case Study

City Government IT Department and Halcyon

When the City Government IT department restructured, it was left without extensive IBM i knowledge for several key software applications. Without this expertise, overnight backups did not work correctly and the system was not being monitored accurately. A solution to the problem needed to be found—and fast.
Case Study

Halcyon Brings Mobility and Time-Savings to the IT Team at Bras N Things

For Bras N Things, a crucial component of successfully integrating their IBM i-based ERP and point-of-sale (POS) systems relied on a systems monitoring and notification solution for IBM i that could reduce systems administrator workloads and, most importantly, monitor every aspect of the server then broadcast alerts in case of systems error.
Case Study

Avon Finds Stability with Systems Operations Suite

With customers and independent sales representatives scattered across virtually every corner of Australia and New Zealand, efficient systems operations and business continuity is fundamental to Avon’s success.
Case Study

Admiral Group Utilizes Systems Operations Suite and More

The increasingly complex IT infrastructure at Admiral Group placed additional pressure on the operations team. So, Admiral installed a systems management solution to ease the burden while providing effective monitoring across a multi-platform server environment.
Case Study

Remote Monitoring Using Operations Center Suite and Network Server Suite

The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
Case Study

HelpSystems Automates Report Delivery at Ullico

Reports are an essential part of all businesses. Among other purposes, they help organizations to better manage and control their operations. But what if managing those documents placed an unnecessary burden on the enterprise? Paper-based reports do exactly that.
Case Study

HelpSystems Document Management Helps TPi Fit the Bill

When TPi began to evaluate opportunities in this area, customers were not yet battering down the doors demanding electronic invoices and statements, but the company recognized the market trends and proactively decided to provide Web access for many of the documents it produces.
Case Study

Toter Trashes Burdensome Paper Flows Results

Toter sells primarily to municipalities, but also to private haulers. That business generates a large number of documents in the form of bids, proposals and contracts. Warrantees associated with contracts can last for as long as 10 years. Consequently, the related documents must be retained for a considerable time.
Case Study

Skidmore Sales Feeds Quality Document Management

Food quality and safety is a paramount concern for everyone from farmers and food processers to end-consumers, and everyone in between. Not surprisingly, ensuring food quality requires the management of a considerable volume of documents.
Case Study

Schaumburg School District Learns about Document Protection from HelpSystems

All organizations must take into account two important characteristics of documents. First, the information they contain is often invaluable. Second, paper burns. These two traits were on the school district’s mind when it decided to look for a way to better protect critical personnel documents.
Case Study

HelpSystems Tunes-Up Information Flows at Roland

Traditionally, the road between an instrument-maker and music-makers was paved, in part, with paper. For example, Roland stores over 200,000 pages of legal documents alone. Because they were stored on paper, searching through them to find a specific document was time consuming.
Case Study

Ripon Medical Center Achieves Healthy Document Management

A medical center’s goal is superior health outcomes. Medical treatments and services are clearly paramount in achieving that objective, but good healthcare also demands good recordkeeping. Each patient visit generates documents, including not just the patient’s medical chart, but also registration information and various forms required to receive reimbursement from insurance companies or the government.
Case Study

Webdocs Gives Realstar Title an Edge on the Competition

The number of forms and documents required for most real estate transactions makes the business of providing title insurance not only labor-intensive, but paper-intensive. Reams of paper documents are generated, all of which need to be easily accessed and safely and securely stored. Realstar quickly learned that the 20-30 documents involved in a typical closing created a document management problem.