Resources

Press Release

HelpSystems (now Fortra) Completes Acquisition of Network Monitoring Pioneer, Dartware—Its Third Acquisition in 2012

Eden Prairie, MN, January 10, 2013 – HelpSystems, LLC, a world leader in systems management, security, and business intelligence software, announced it has completed the acquisition of Dartware, LLC, a network management software company. The acquisition, which completed in December, represents the growing company’s third acquisition in 2012 and ninth overall. Based in New Hampshire, Dartware is...
Press Release

H.I.G. Capital to Acquire HelpSystems, LLC (now Fortra, LLC)

H.I.G. Capital, LLC ("H.I.G."), a leading global private equity investment firm with $19 billion under management, has entered into a definitive agreement to acquire Fortra, LLC (“HelpSystems”, or the “Company”). The completion of the transaction is subject to regulatory and anti-trust approval.
Article

Robot Best Practices

Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Article

Supporting ITIL Objectives

Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.