Through the years, there have been a lot of network changes at Decatur City Schools, a school district located in north Alabama. But one thing has remained constant, their reliance on Intermapper, the network monitoring solution from Fortra. “Before Intermapper, we didn’t have any insight into what was up and what was down,” said Gary Cloer, Decatur City Schools network specialist. “We were...

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...

NetWalker provides businesses with network security and monitoring solutions and hardware. These offers are sold online on NetWalkerStore with a wide range of computer and network hardware connectivity for private and public sector organizations across France, Belgium, Switzerland, and Luxembourg. NetWalker also has a blog about network monitoring with Intermapper. NetWalker works to provide...

The Oregon School Boards Association is a non-profit member services agency for more than 200 locally elected boards serving school districts, education service districts, and community colleges. OSBA helps locally-elected volunteers fulfill their complex public education roles. Watch the video to get a snapshot of their story and read on for more details.

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game in...

Background With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate , the robotic process automation ( RPA ) solution from Fortra, to help maintain the data flow by...

Background Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees. As a small business with a high volume of orders to process and ship...