Based in Las Cruces, New Mexico, and El Paso, Texas, Mesilla Valley Transportation is one of the largest locally owned truckload carriers in the U.S. The company began in 1982 and specializes in time-sensitive service between major manufacturing areas in the U.S., Canada, and Mexico.

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game in...