Case Study
Appvion Improves Customer Satisfaction with a Digital Document Repository
Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.
...
Case Study
Major Steel Supplier Strikes Gold with a Document and Forms Management Solution and Superb Support
Paperwork and steel go hand-in-hand for one major steel supplier (MSS) with locations across North America. Every piece of steel they ship includes paperwork assuring customers of the quality of the product they’re receiving.
But MSS had a problem: their processes were keeping them from meeting customer expectations. It was time to make a change.
...
Case Study
Halcyon Helps Computacenter Deliver Efficient Managed Services
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
...
Case Study
Powertech Protects Healthcare Company’s IBM i Systems to the Max
When a healthcare organization faced stringent regulations like HIPAA, PowerTech's security products closed the security gaps on IBM i and helped protect confidential data.
Case Study
SunGard Public Sector Uses Halcyon's Operation Center
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study
Mobile Apps Make IBM i Monitoring Easy at EVRY
EVRY utilizes Enterprise Console mobile app, performance monitoring, and message management software from Halcyon for mobile IBM i monitoring.
Case Study
The BGL Group Monitors Across IBM i and AIX with Halcyon Network Server Suite
BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.
Case Study
Halcyon Saves Time and Dodges Expensive Disk Upgrades at Plan International
Plan International needed an automated systems management software solution to maximize system availability with the minimum of resource and reduce after-hours support.
Case Study
Remote Monitoring Using Operations Center Suite and Network Server Suite
The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
Case Study
A Document Management Solution Boosts Efficiency at Wise Alloys
Find out how Wise Alloys automated lot ticket processing, cut costs, and boosted employee productivity.
Case Study
Fortra Automates Report Delivery at Ullico
Reports are an essential part of all businesses. Among other purposes, they help organizations to better manage and control their operations. But what if managing those documents placed an unnecessary burden on the enterprise? Paper-based reports do exactly that.
Case Study
Fortra Document Management Helps TPi Fit the Bill
When TPi began to evaluate opportunities in this area, customers were not yet battering down the doors demanding electronic invoices and statements, but the company recognized the market trends and proactively decided to provide Web access for many of the documents it produces.