Resources

Case Study

SQL SCHEDULING GOES ENTERPRISE

Company Background Frontline Technologies is a market leader in workforce management software. The Pennsylvania company serves thousands of global clients through its three applications: Aesop, an automated substitute placement and absence management system; Veritime, a time and attendance product; and Jobulator, an automatic job-notification service for substitute teachers. One in every five U.S...
Case Study

SharkNinja Uses Fresh Retail Data for Fast Decision-Making with JAMS

Company Background SharkNinja is the maker of class-leading Shark® vacuums and steam mops, and the innovative line of Ninja® kitchen appliances. Shark® and Ninja® are two of several house-care brands developed by SharkNinja Operating LLC, a pioneer in small household appliances and cleaning solutions that fit the lifestyles of busy people. The company’s products are widely distributed through...
Case Study

Oregon School Boards Association Uses RPA to Maintain Critical Policies

The Oregon School Boards Association is a non-profit member services agency for more than 200 locally elected boards serving school districts, education service districts, and community colleges. OSBA helps locally-elected volunteers fulfill their complex public education roles. Watch the video to get a snapshot of their story and read on for more details.
Case Study

Humanitarian Organization Reduces Application Slowdowns by 94%

Organization Description: This humanitarian group organizes more than 500,000 volunteer employees to help victims of tragedy across the United States. Business Value of Vityl Capacity Management (formerly TeamQuest): Vityl helped this non-profit reduce the number of application slowdowns by 94 percent in only four months.
Case Study

Financial Services Giant Optimizes, Virtualizes, and Saves Big Money

Business Value of Vityl Capacity Management (formerly TeamQuest): Vityl helped to significantly optimize the physical CPU base, maximize usage of CPU and memory resources, lower the cost per unit of CPU to clients and improve the time to market. The Fortune 500 financial services company now charges 25 percent less per unit of CPU in its virtualized environment. These benefits have helped justify...
Case Study

Capacity Planning at a Czech Bank

Organization Description : In the Czech Republic this bank serves more than 3 million clients and employs over 8000 workers. The bank operates a very extensive IT infrastructure which requires round-the-clock accessibility checks and computing capacity planning. Business Value of Vityl Capacity Management : The Vityl capacity planning solution has given the bank full control over the operations of...
Case Study

Automate Speeds Report Generation and Distribution for a Major Insurer

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study

Baptist Health South Florida Streamlines Claims Processing with Automate

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game in...