Resources

Case Study

Fortra Tames the Paper Beast at ITW Filtertek

Four or five years ago, accessing and managing intellectual property and legal documents was difficult and inefficient at Filtertek. Trying to find paper documents quickly, particularly when they were inadvertently misfiled, was time-consuming and costly.
Case Study

Fortra Helps Create a More Favorable Document Management Climate at Gemaire Group

Gemaire faced a challenge that all companies would like to have: Accommodating a phenomenal rate of growth. Explosive expansion raises a variety of questions that must be addressed, but one is often overlooked until it can no longer be ignored: How will the company deal with all of the paper that the accelerating volume of business transactions generates?
Case Study

The Choctaw Nation Easily Converts Paper-flow into Electron-flow

Like every government, the Choctaw Nation must manage a myriad of documents. Birth certificates, marriage licenses, death certificates, historical archives, land titles, along with administrative forms, such as purchase orders, are but a few. Add to that all of the financial, legal and administrative forms and reports required by the tribe’s businesses and you begin to get a sense of the scope of the challenge it faced.
Case Study

Forms Keep on Trucking at Cequent with the Help of Fortra

To optimize efficiency, Cequent wanted a complete form production, management and filing solution that could automatically route documents to users’ electronic inboxes either based on the document’s contents or source or by using pre-defined routing definitions.
Case Study

Fortra Speeds and Simplifies Hotel Check-In at Borgata

A primary requirement for a signature-capture application is to reliably attach signatures to the document that was signed. Otherwise, guests’ signatures may be applied to contracts that they had not agreed to. The hotel’s old signature application kept signatures with the associated documents, but the process was clumsy.
Case Study

Fortra Software Gives AAA Carolinas a Life

With more than 800 employees, AAA Carolinas is one of the largest affiliates in the AAA organization. The company is headquartered in Charlotte but has 34 offices in the Carolinas and works with independent insurance carriers and agents in both states. AAA Carolinas’ insurance division’s document management process was slow, inefficient and costly. Agency underwriters and administrative staff manually processed, routed and filed hundreds of claims, reports, applications and files daily.
Article

Vityl and ITIL

TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Article

Supporting ITIL Objectives

Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Article

Implementing a Consolidation Strategy

Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices,...
Article

IT Service Optimization: Reaching New Heights

Survey Says Chaos Reigns  A global survey of more than 300 IT executives, directors and managers revealed that the majority of IT organizations (53%) rank in the chaotic level of IT Service Optimization maturity.  That means these organizations lack a consistent process to manage and improve the quality and efficiency of their services and will continue firefighting...
Article

Modeling Multi-Threaded Processors

There are substantial differences between single-threaded and multi-threaded architectures. The new capabilities combined with the easy-to-use Vityl Capacity Management interface makes it easy to predict application and service performance on the new multi-threaded architectures.