Resources

Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Monitoring
Corpus Christi bridge
Case Study

Remote Monitoring Using Operations Center Suite and Network Server Suite

The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
Monitoring
Case Study

Fortra Automates Report Delivery at Ullico

Reports are an essential part of all businesses. Among other purposes, they help organizations to better manage and control their operations. But what if managing those documents placed an unnecessary burden on the enterprise? Paper-based reports do exactly that.
Automation
Blog

Monitoring and Planning in a Solaris Environment

Tue, 12/30/2014
Learn how to manage your Solaris environment--optimize hardware utilization, conserve datacenter floor space, power, and cooling, build a scalable architecture and keep up with growth and performance requirements--with TeamQuest.
Infrastructure Management
Article

Vityl and ITIL

Wed, 02/05/2014
TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Automation
Article

Supporting ITIL Objectives

Tue, 02/04/2014
Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Monitoring
Article

Implementing a Consolidation Strategy

Mon, 02/04/2013
Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices,...
Automation
Blog

Ensure Availability at a Reasonable Cost to Meet Business SLAs

Mon, 02/04/2013
Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in...
Automation
Guide

How to Manage IT Resource Consumption

At an application level with Vityl Capacity Management In this guide, John Miecielica of Metavante, provides a step-by-step example showing how he uses Vityl Capacity Management to analyze IT resource consumption at an application level. This key capability is especially important in today’s environments where multiple applications run on a server or multiple servers might be...
Infrastructure Management
Guide

Commercial Clusters and Scalability

In this paper we present an introductory analysis of throughput scalability for update intensive workloads (such as measured by the TPC-C or TPC-W benchmarks) and how that scaling is limited by serialization effects in the software-hardware combination that comprises any platform.
Infrastructure Management
Guide

UNIX Load Average Part 1: How It Works

In this online article Dr. Gunther digs down into the UNIX kernel to find out how load averages (the “LA Triplets”) are calculated and how appropriate they are as capacity planning metrics.