Case Study
Major Steel Supplier Strikes Gold with a Document and Forms Management Solution and Superb Support
Paperwork and steel go hand-in-hand for one major steel supplier (MSS) with locations across North America. Every piece of steel they ship includes paperwork assuring customers of the quality of the product they’re receiving.
But MSS had a problem: their processes were keeping them from meeting customer expectations. It was time to make a change.
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Case Study
Fortra Helps Tara Materials Focus on Canvas, Not Paper
Canvas is the foundation of many great works of art. For many years, Tara Materials has been a major supplier of canvas. Its leading product line, Fredrix, was first manufactured in 1868. Today, Tara has two factories in Tijuana, California and Lawrenceville, Georgia that assemble more than three million pieces of stretched canvas and make about half a million yards of coated...
Case Study
AAA Life Leverages Fortra Solutions for IT Efficiency
Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones.
As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment,...
Case Study
Telecom Company Meets Strict Service Requirements & Prevents Major Service Failure
Organization Description: Voice and data services provider focusing on serving customers in rural areas and small to mid-sized cities. The company has greater than three million customers in 22 states and annual revenues of $2.4 billion.
Business Value of Vityl Capacity Management (formerly TeamQuest): Client uses Vityl to identify bottlenecks in applications and to eliminate...
Case Study
Selling the Capacity Upgrade
Company Overview: This financial technology provider delivers banking and payments technologies to more than 8,000 financial services firms and businesses worldwide.
Business Value of Vityl Capacity Management (formerly TeamQuest): The company’s capacity planners use carefully chosen workload definitions in conjunction with predictive modeling to show their management the...
Case Study
Legislature Uses Capacity Planning Software to Optimize IT Services
Business Value of Vityl Capacity Management (formerly TeamQuest): This legislative body uses Vityl Capacity Management to find and identify performance problems, plan for the future, assist in time management and be more proactive.
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Case Study
Powertech Protects Healthcare Company’s IBM i Systems to the Max
When a healthcare organization faced stringent regulations like HIPAA, PowerTech's security products closed the security gaps on IBM i and helped protect confidential data.
Case Study
SunGard Public Sector Uses Halcyon's Operation Center
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study
The BGL Group Monitors Across IBM i and AIX with Halcyon Network Server Suite
BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.
Case Study
Remote Monitoring Using Operations Center Suite and Network Server Suite
The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
Case Study
A Document Management Solution Boosts Efficiency at Wise Alloys
Find out how Wise Alloys automated lot ticket processing, cut costs, and boosted employee productivity.
Case Study
Fortra Document Management Helps TPi Fit the Bill
When TPi began to evaluate opportunities in this area, customers were not yet battering down the doors demanding electronic invoices and statements, but the company recognized the market trends and proactively decided to provide Web access for many of the documents it produces.
Case Study
Toter Trashes Burdensome Paper Flows Results
Toter sells primarily to municipalities, but also to private haulers. That business generates a large number of documents in the form of bids, proposals and contracts. Warrantees associated with contracts can last for as long as 10 years. Consequently, the related documents must be retained for a considerable time.