Resources

Blog
Blog

Are MSPs Right for Me?

Mon, 04/12/2021
Figure out if MSPs are right for your organization. What are the risks and rewards of managed service providers?
IBM i Automation
Blog
Blog

How to Generate Revenue in AP

Tue, 08/28/2018
Accounts Payable not only doesn't have to be a cost center these days. But automating AP can actually make it a profit center.
Automation
Case Study
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast Implementation...
Monitoring
City of Atlanta Ransomware Attack 2018
Blog
Blog

Building a Better Virus Trap

By Sandi Moore on Fri, 03/10/2017
Not so long ago, viruses were just one of those little annoyances that come along with using a computer, akin to the gnat that orbits your head at the family picnic.
Vulnerability Management
Blog
Blog

A Virus on i?

By Sandi Moore on Thu, 03/09/2017
Do you all remember Malcom Haines’ presentation comparing the viruses on Windows and on IBM i? The first slide, for Microsoft, was an entire page filled, at a 4-point font, with different viruses. Then Malcom switched to the IBM i slide, which was blank. This would always result in an outburst in laughter among us IBM i evangelists.
IBM i Cybersecurity
Case Study
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Monitoring
Blog
Blog

Modern RMM Tools for MSPs

Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Monitoring
Case Study
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Monitoring