Resources

Blog

Are MSPs Right for Me?

Figure out if MSPs are right for your organization. What are the risks and rewards of managed service providers?
Blog

Realize ROI with Robot

Robot has a reputation for providing high-quality systems management software and backing it up with great support. These additional benefits can help you justify the cost of automation at your company.
Blog

Common Excuses for Not Automating

Whether it’s staffing, budget, or complexity, we’ve heard all the excuses to forgo automation. The next time you hear—or find yourself making—an excuse, have the response ready.
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast Implementation...
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Case Study

Bank of Stockton Turns to Fortra for Reliable, Error-Free Operations

Founded in 1867, Bank of Stockton has always been at the forefront of banking technology innovation. With 17 branches in five counties across central California, Bank of Stockton is known as a community bank with a reputation for continually investing in new technology-based products and services to better serve its customers. Whether working to attract and retain customers, protect privacy, or...
Case Study

Cashman Equipment Looks to Fortra Professional Services with High Hopes

Cashman Equipment Company is not only one of the highest-rated Caterpillar equipment dealers in North America, but it is also one of the largest privately-owned companies in Nevada. Headquartered in Henderson, they employ over 600 dedicated team members of various professional and technical backgrounds. Nationally recognized by Caterpillar for outstanding sales performance, Cashman Equipment is a...
Case Study

AAA Life Leverages Fortra Solutions for IT Efficiency

Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones. As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.