Blog
Automated Capacity Forecasting Using Predictive Analytics and Machine Learning
By Per Bauer on Mon, 06/07/2021
Better understand the different options for capacity forecasting and their characteristics, including using predictive analytics and machine learning. And learn how to choose the optimal forecasting method based on your business needs and maximize the accuracy and value of your planning efforts.
Blog
Are MSPs Right for Me?
Mon, 04/12/2021
Figure out if MSPs are right for your organization. What are the risks and rewards of managed service providers?
Blog
How to Get Buy-In for Your IT Cost Optimization Strategy
By Per Bauer on Fri, 08/28/2020
Policy alone is rarely enough to influence change. Lasting impact requires buy-in from the organization and is best achieved using a mix of different influence levers.
Case Study
Fortra and Rg19/Load Make Managed IT Easier for Seco Tools
Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast Implementation...
Blog
How to Apply IDS/IPS to IBM i
By Robin Tatam on Fri, 05/12/2017
IPS/IDS are common cybersecurity terms, but how does that pertain to the IBM i environment?
Blog
The DDoS Deception You Need to Know About
By Robin Tatam on Wed, 03/08/2017
A denial-of-service attack is any attempt to interrupt or inflict downtime upon IT systems, but a basic DoS threat is smaller in scale than its DDoS counterpart. With the former, the influx of traffic may come from a single source, while in a DDoS attack, traffic comes from numerous sources – making it more difficult to deal with.
Blog
How “Smash and Grab” Compromises IBM i
By Robin Tatam on Wed, 03/08/2017
During an audit a few years ago, I revealed to the client’s security team that corporate payroll information on every employee, including the CEO, was being archived in an output queue (called PAYROLL) for weeks at a time. Due to poor configuration, this information was accessible to every employee.
Blog
What is the Value of SIEM?
By Robin Tatam on Wed, 03/08/2017
As is often the case in the technology industry, the details surrounding security information and event management can be a little unclear. While vendors may offer solutions of varying complexity, there is still a basic idea behind most SIEM products…
Case Study
Halcyon Helps Computacenter Deliver Efficient Managed Services
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Blog
Modern RMM Tools for MSPs
Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Blog
“Confessions” of a CIO: How to Tackle the Toughest Business Challenges
Tue, 08/16/2016
A new book on CIOs should put ‘the cat among the pigeons’ and create some interesting debate amongst IT professionals, particularly about risk taking and tough management decisions.
Case Study
Halcyon Improves JD Edwards System Scalability and Manageability for ERP Suites
Halcyon delivers alerts about any issues that arise on IBM i-based systems and the JD Edwards processes running on it. This allows ERP Suites administrators to manage systems by exception, rather than having to monitor them continuously.
Case Study
Halcyon Enables Business Growth by Increasing IT Productivity at Ahli United Bank
Ahli United Bank (AUB) is the largest publicly traded commercial lender in Bahrain. With a network of subsidiaries and associated companies, it provides a range of award-winning retail, private and corporate banking, treasury, investment, and wealth management services.
Case Study
Halcyon Helps IBM i Support at Tyco Electronics Stay Connected to Their System
For the Australian and New Zealand arm of Tyco Electronics , the reliability of its IBM i-based ERP software is fundamental to business efficiency. The challenge, though, is for a relatively lean IBM i support team to provide around-the-clock support to ensure 24-hour uptime.
Case Study
Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International
When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Case Study
SunGard Public Sector Uses Halcyon's Operation Center
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.