Resources

Blog

How to Succeed at IBM i Security

Find out where security plans are running off course and how you can make a completely attainable plan to succeed.
Blog

Are MSPs Right for Me?

Figure out if MSPs are right for your organization. What are the risks and rewards of managed service providers?
Blog

What Is NVMe?

NVMe is a communications interface plus high-performance protocol for accessing non-volatile memory. Learn more here.
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast Implementation...
Blog

The DDoS Deception You Need to Know About

A denial-of-service attack is any attempt to interrupt or inflict downtime upon IT systems, but a basic DoS threat is smaller in scale than its DDoS counterpart. With the former, the influx of traffic may come from a single source, while in a DDoS attack, traffic comes from numerous sources – making it more difficult to deal with.
Blog

How “Smash and Grab” Compromises IBM i

During an audit a few years ago, I revealed to the client’s security team that corporate payroll information on every employee, including the CEO, was being archived in an output queue (called PAYROLL) for weeks at a time. Due to poor configuration, this information was accessible to every employee.
Blog

What is the Value of SIEM?

As is often the case in the technology industry, the details surrounding security information and event management can be a little unclear. While vendors may offer solutions of varying complexity, there is still a basic idea behind most SIEM products…
Case Study

Hershey Entertainment Quickly Encrypts Credit Card Data with Powertech Encryption for IBM i

Hershey Entertainment & Resorts is a privately held company located in the tourist center of Hershey, Pennsylvania, and has entertainment, resort and commercial divisions. Earlier this year, Hershey learned that because the entertainment and resort operations accept credit cards for payment, they needed the information stored by their box office ticketing and reservations applications to be...
Case Study

Field-level Encryption Helps Retail Chain Achieve PCI Compliance

Love’s Travel Stops and Country Stores, a retail travel stop chain with over 210 locations in 34 U.S. states, processes approximately 200,000 credit card transactions on a daily basis. Needing to meet PCI standards, Love’s found in Powertech Encryption for IBM i a product to encrypt credit card numbers in a way that would satisfy PCI compliance auditors. “We need to be able to access credit card...
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.