Case Study
Baptist Health South Florida Streamlines Claims Processing with Automate
Background
Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS.
The Challenge
Effective claims processing and management is...
Case Study
Fortra and Rg19/Load Make Managed IT Easier for Seco Tools
Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/
Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business.
The...
Case Study
Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring
Background
With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate, the robotic process automation (RPA) solution from Fortra, to help maintain the...
Case Study
Single Source Keeps Staff Small and Business Running Smoothly with Automate
Background
Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees.
As a small business with a high volume of orders to...
Case Study
Hershey Entertainment Quickly Encrypts Credit Card Data with Powertech Encryption for IBM i
Hershey Entertainment & Resorts is a privately held company located in the tourist center of Hershey, Pennsylvania, and has entertainment, resort and commercial divisions. Earlier this year, Hershey learned that because the entertainment and resort operations accept credit cards for payment, they needed the information stored by their box office ticketing and reservations...
Case Study
Field-level Encryption Helps Retail Chain Achieve PCI Compliance
Love’s Travel Stops and Country Stores, a retail travel stop chain with over 210 locations in 34 U.S. states, processes approximately 200,000 credit card transactions on a daily basis. Needing to meet PCI standards, Love’s found in Powertech Encryption for IBM i a product to encrypt credit card numbers in a way that would satisfy PCI compliance auditors.
“We need to be able to...
Case Study
Appvion Improves Customer Satisfaction with a Digital Document Repository
Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.
...
Case Study
Major Steel Supplier Strikes Gold with a Document and Forms Management Solution and Superb Support
Paperwork and steel go hand-in-hand for one major steel supplier (MSS) with locations across North America. Every piece of steel they ship includes paperwork assuring customers of the quality of the product they’re receiving.
But MSS had a problem: their processes were keeping them from meeting customer expectations. It was time to make a change.
...
Case Study
Bumble Bee Seafood Enjoys Easy Implementation and Top-notch Support with Automate Schedule
Bumble Bee Seafood is North America’s largest branded shelf-stable seafood company. Since 2014, Bumble Bee has used Automate Schedule to run jobs spanning SAP systems and Bumble Bee’s network servers. Bumble Bee has an international presence and uses Automate Schedule to manage processes on servers spanning multiple continents.
...
Case Study
Halcyon Helps Computacenter Deliver Efficient Managed Services
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
...
Case Study
For Centralized Data Processing, KeHE Relies on Fortra
As the nation’s leading distributor of natural, organic, specialty, ethnic, and gourmet food products, KeHE Distributors has helped thousands of retailers—from the smallest independent stores to the largest supermarket chains—meet the constantly growing demand for products that help people to live well.
John Kinnaird is the National Operating Center Manager responsible for...
Case Study
Bank of Stockton Turns to Fortra for Reliable, Error-Free Operations
Founded in 1867, Bank of Stockton has always been at the forefront of banking technology innovation. With 17 branches in five counties across central California, Bank of Stockton is known as a community bank with a reputation for continually investing in new technology-based products and services to better serve its customers. Whether working to attract and retain customers,...