Resources

Blog

Are MSPs Right for Me?

Figure out if MSPs are right for your organization. What are the risks and rewards of managed service providers?
Blog

What Is NVMe?

NVMe is a communications interface plus high-performance protocol for accessing non-volatile memory. Learn more here.
Blog

Realize ROI with Robot

Robot has a reputation for providing high-quality systems management software and backing it up with great support. These additional benefits can help you justify the cost of automation at your company.
Blog

Common Excuses for Not Automating

Whether it’s staffing, budget, or complexity, we’ve heard all the excuses to forgo automation. The next time you hear—or find yourself making—an excuse, have the response ready.
Blog

The Case for Storage Area Networks (SAN)

Using storage area networks or SAN for virtualization and dynamic allocation of system resources can lower the total cost of ownership of disk and improve flexibility for backups and more. Here’s how.
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast Implementation...
Blog

Building a Better Virus Trap

Not so long ago, viruses were just one of those little annoyances that come along with using a computer, akin to the gnat that orbits your head at the family picnic.
Blog

A Virus on i?

Do you all remember Malcom Haines’ presentation comparing the viruses on Windows and on IBM i? The first slide, for Microsoft, was an entire page filled, at a 4-point font, with different viruses. Then Malcom switched to the IBM i slide, which was blank. This would always result in an outburst in laughter among us IBM i evangelists.
Blog

Big Data? BIG DEAL!

With the dawn of the big data era upon us, what can IBM i systems administrators expect in terms of the demands that will be placed upon them and what kind of resources will be required to cope? Find out what the managed services industry can teach us today about what the future holds for us tomorrow.
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study

Network Services Plus, Inc Moves to Automation

NSPI was disappointed with their existing systems management software solution. It did not consistently monitor applications, it was not scalable over multiple environments, and it lacked high-quality technical support. So, they turned to Halcyon.