Resources

Blog

What is Hyperautomation?

For many organizations, what were once islands of automation are converging. And they’re realizing there’s even more labor in their organizations that can be automated. But to bring it all together, they need a craftier strategy to make it happen. Enter hyperautomation . What started as the latest industry buzzword, has become a critical discipline to add to your digital transformation strategy....
Blog

Data Classification and Data Loss Prevention (DLP): A Comprehensive Data Protection Strategy

Data is the world’s currency and has been for some time. Protecting data should be at the top of the list for organizations of any size, and the heart of any security strategy. Think about it: the purpose of any firewall, email solution, compliance regulation, or XDR platform is to keep data safe . Why not cut to the heart of it with a dedicated Data Loss Prevention (DLP) solution? And why not...
Blog

Automation vs Hyperautomation: Learn the Differences

Gartner forecast a $600 billion global market in 2022 for technology that powers hyperautomation. Without a doubt, hyperautomation has quickly moved from an industry buzzword to the way companies of all sizes approach automation. Surveys from the technology research and consulting firm show that a majority of CEOs and two-thirds of boards of directors are demanding operational excellence and...
Blog

Modern Data Security for the Enterprise

In this guest blog, Christopher Wilder of Tag Cyber provides a high-level overview of how companies can layer security solutions to ensure their data is fully protected no matter where it resides, how it travels or is shared.
Blog

Are MSPs Right for Me?

Figure out if MSPs are right for your organization. What are the risks and rewards of managed service providers?
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast Implementation...
Blog

The DDoS Deception You Need to Know About

A denial-of-service attack is any attempt to interrupt or inflict downtime upon IT systems, but a basic DoS threat is smaller in scale than its DDoS counterpart. With the former, the influx of traffic may come from a single source, while in a DDoS attack, traffic comes from numerous sources – making it more difficult to deal with.
Blog

How “Smash and Grab” Compromises IBM i

During an audit a few years ago, I revealed to the client’s security team that corporate payroll information on every employee, including the CEO, was being archived in an output queue (called PAYROLL) for weeks at a time. Due to poor configuration, this information was accessible to every employee.
Blog

What is the Value of SIEM?

As is often the case in the technology industry, the details surrounding security information and event management can be a little unclear. While vendors may offer solutions of varying complexity, there is still a basic idea behind most SIEM products…
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.