Case Study
SQL SCHEDULING GOES ENTERPRISE
Company Background
Frontline Technologies is a market leader in workforce management software. The Pennsylvania company serves thousands of global clients through its three applications: Aesop, an automated substitute placement and absence management system; Veritime, a time and attendance product; and Jobulator, an automatic job-notification service for substitute teachers....
Case Study
SharkNinja Uses Fresh Retail Data for Fast Decision-Making with JAMS
Company Background
SharkNinja is the maker of class-leading Shark® vacuums and steam mops, and the innovative line of Ninja® kitchen appliances. Shark® and Ninja® are two of several house-care brands developed by SharkNinja Operating LLC, a pioneer in small household appliances and cleaning solutions that fit the lifestyles of busy people.
The company’s products are widely...
Case Study
Baptist Health South Florida Streamlines Claims Processing with Automate
Background
Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS.
The Challenge
Effective claims processing and management is...
Case Study
Fortra and Rg19/Load Make Managed IT Easier for Seco Tools
Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/
Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business.
The...
Case Study
Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring
Background
With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate, the robotic process automation (RPA) solution from Fortra, to help maintain the...
Case Study
Single Source Keeps Staff Small and Business Running Smoothly with Automate
Background
Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees.
As a small business with a high volume of orders to...
Case Study
Victaulic makes Short Work of Ad Hoc Queries with Surveyor/400
Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at...
Case Study
Appvion Improves Customer Satisfaction with a Digital Document Repository
Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.
...
Case Study
Major Steel Supplier Strikes Gold with a Document and Forms Management Solution and Superb Support
Paperwork and steel go hand-in-hand for one major steel supplier (MSS) with locations across North America. Every piece of steel they ship includes paperwork assuring customers of the quality of the product they’re receiving.
But MSS had a problem: their processes were keeping them from meeting customer expectations. It was time to make a change.
...
Case Study
Bumble Bee Seafood Enjoys Easy Implementation and Top-notch Support with Automate Schedule
Bumble Bee Seafood is North America’s largest branded shelf-stable seafood company. Since 2014, Bumble Bee has used Automate Schedule to run jobs spanning SAP systems and Bumble Bee’s network servers. Bumble Bee has an international presence and uses Automate Schedule to manage processes on servers spanning multiple continents.
...
Case Study
Halcyon Helps Computacenter Deliver Efficient Managed Services
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
...
Case Study
For Centralized Data Processing, KeHE Relies on Fortra
As the nation’s leading distributor of natural, organic, specialty, ethnic, and gourmet food products, KeHE Distributors has helped thousands of retailers—from the smallest independent stores to the largest supermarket chains—meet the constantly growing demand for products that help people to live well.
John Kinnaird is the National Operating Center Manager responsible for...
Case Study
Lamps Plus Reduces Overtime Using Automation Solutions from Fortra
Established in 1976, Lamps Plus has brought excellence to the retail lighting industry for more than 35 years. Today, they are the nation’s largest specialty lighting company with more than 40 superstores throughout the western United States. They serve over five million customers a year with functional and decorative lighting products, in-home lighting consultations, in-store...