Resources

Case Study

Cone Drive Gears Up for Automation with Robot

To get to lights-out with Infor ERP XA, Cone Drive used Robot Replay, which captures screen images and allows them to manipulate the inputs and the field-level data to create job scripts easily.
Case Study

Volvo: The Power to Perform

Volvo UK uses Robot Monitor to drive optimal performance monitoring across two data centers and keep a user community of 11,000 on course for success. See how.
Article

Vityl and ITIL

TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Article

Supporting ITIL Objectives

Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Article

Implementing a Consolidation Strategy

Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and security...
Article

IT Service Optimization: Reaching New Heights

Survey Says Chaos Reigns A global survey of more than 300 IT executives, directors and managers revealed that the majority of IT organizations (53%) rank in the chaotic level of IT Service Optimization maturity. That means these organizations lack a consistent process to manage and improve the quality and efficiency of their services and will continue firefighting performance and capacity issues...
Article

Modeling Multi-Threaded Processors

There are substantial differences between single-threaded and multi-threaded architectures. The new capabilities combined with the easy-to-use Vityl Capacity Management interface makes it easy to predict application and service performance on the new multi-threaded architectures.