IT Operations Center
A mobile-friendly single pane of glass for managing IT across the enterprise
Top 4 Benefits
Where IT Comes Together
With more environments to manage, more platforms in those environments, and more applications running on those platforms, IT’s job is harder than ever before. All this infrastructure diversity results in artificial walls being built up that prevent products from operating well together and workflows from being efficiently executed.
HelpSystems Insite knocks these walls down. It’s a digital hub that integrates and reimagines your HelpSystems products for a modern web experience. Accessible from any device at any time, it’s a no-cost addition to the product package you receive as a HelpSystems customer because we believe IT should come together no matter where it’s located.
Manage IT with your currently supported HelpSystems products—all from one convenient product hub. Plus, you'll be able to navigate quickly to your individual products in HelpSystems Insite by clicking a link.
Available at No Charge
Easily create dashboards and share them with groups or individuals. See which HelpSystems products you own and determine the update status. With Insite Analytics, you can knock down even more walls and achieve a holistic view of your business by pulling in data from other systems alongside your IT operations information. This can include dashboards for forecasts, inventory levels, sales, churn, or other important metrics.
Centralized administration and deployment
Manage, configure, authorize, and deploy software across your IT organization, navigating between connected products with a single interface. It’s easy to connect HelpSystems Insite with your organization using standard authentication methods and role-based access.
HelpSystems Insite is wherever you are. Work seamlessly between desktop and mobile devices. You can view dashboards or respond to events the same way, whether you’re in the office or on the go.
HelpSystems Insite allows you to access critical information from all areas of IT—from operations to security—and empowers you to address issues in their early stages, before they impact business.
The following HelpSystems products are currently available in HelpSystems Insite:
Enjoy easy access to real-time job status information from anywhere on any mobile device. With its mobile-ready web interface, Robot Schedule makes mobile job schedule management simple, whether you need to view your job queue, start a new job, or review live flow diagrams.
Using Robot Network in HelpSystems Insite gives you the freedom to be mobile while monitoring trends and responding to exceptions. Customize dashboards, click into status details, and even create reports to summarize metrics, network setup, or activity history.
Get greater visibility to key performance indicators. Network Security dashboards in HelpSystems Insite display transaction values without running reports, so you never risk missing issues because you didn’t have time to create a report.
Eliminate bottlenecks in IT by allowing users to securely reset their own IBM i passwords. In HelpSystems Insite, you can set up users and enable password reset functions—from anywhere.
Configure multi-factor authentification (MFA) to meet your organization's needs and comply with security standards, including PCI DSS. Administer Access Authenticator from HelpSystems Insite for simple access authentifcation across internal and external servers running IBM i.
Enable system admins to control user privileges on IBM i machines from the intuitive HelpSystems Insite. Limit the risk of unauthorized data access with the ability to monitor activity and swiftly adjust permissions as needed.
Make better and faster strategic decisions with a simplified view of data pulled from the Servers Ops Console in Automate. Seeing this information through the lens of Helpsystems Insite speeds understanding of operational analytics and lets you control your process from any device.
Automate Schedule’s Ops Console is a comprehensive dashboard that easily deploys within a NOC, providing visibility into the health of your critical systems. The responsive interface lets you monitor and manage your organization on any device and customizable dashboards help you make better and faster strategic decisions.
Build queries in minutes from any data source in an intuitive interface. Data from queries can be visualized on the business user's dashboard in whatever way best represents the data.
Monitor file transfer metrics and system activity on-the-go with HelpSystems Insite. Mobile-friendly dashboard widgets give you immediate visibility into over 25 popular GoAnywhere events, including recent file activity and completed jobs, anytime from any device.
HelpSystems Insite's Deployment Manager
Deployment Manager makes it that much easier for your business to receive product updates, download trials, and get started with supported HelpSystems products. Robot, Powertech, and Sequel software are currently available in Deployment Management.
Deployment Manager modernizes the look and feel of deployment and simplifies the process across tens or even thousands of servers. You can choose to install, upgrade, or convert process immediately or do it at a later time, such as a scheduled outage window. Either way, you have fewer hoops to jump through for a smoother, more efficient deployment process.