Manage IT with HelpSystems Insite

HelpSystems Insite

Where IT comes together

Where IT Comes Together

More environments to manage. More platforms. More applications. IT’s job is harder than ever before, and all this infrastructure diversity creates artificial walls that keep products from operating well together and workflows from being efficiently executed.

HelpSystems Insite knocks these walls down. It’s an IT operations center that makes it easy for customers to work with our products through a unified web interface, update to the latest versions, create operational dashboards, and manage their work from any device.

Insite is currently included with the product package you receive as a HelpSystems customer. You just need to download it when you’re ready!

Centralize Key Metrics
Simplify Product Administration
Mobile Control

I downloaded and installed [HelpSystems Insite]. I also installed a VPN client on my mobile device and I have successfully been able to access Robot Schedule and execute scheduled jobs from the parking lot of my local Target store. I can’t tell you how big of a deal this is for me. No more having to map out public Wi-Fi when traveling so I can respond to failed jobs (if necessary).

Chris Bodary, Senior Systems Analyst/Programmer, BorgWarner Morse Systems

Supported Products

Make better and faster strategic decisions with a simplified view of data pulled from the Servers Ops Console in Automate. Seeing this information through the lens of HelpSystems Insite speeds understanding of operational analytics and lets you control your process from any device.

Automate Schedule’s Ops Console is a comprehensive dashboard that easily deploys within an NOC, providing visibility into the health of your critical systems. The responsive interface lets you monitor and manage your organization on any device, and customizable dashboards help you make better and faster strategic decisions.

Detect security trends quickly by automatically highlighting the security events that occur most frequently. Drill down to investigate details. Custom dashboards let you consolidate events by platform, application, or system.

Monitor file transfer metrics and system activity on the go with HelpSystems Insite. Mobile-friendly dashboard widgets give you immediate visibility into over 25 popular GoAnywhere events, including recent file activity and completed jobs, anytime from any device.

Build queries in minutes from any data source in an intuitive interface. Data from queries can be visualized on the business user's Insite dashboard in whatever way best represents the data.

A new release of Powertech Antivirus is now available. Version 5.2 has streamlined configuration and management through HelpSystems Insite. Users can now run on-demand scans for up to thousands of servers with a single click, controlling the execution and termination of on-demand virus scans from the device of your choice.

Enable system admins to control user privileges on IBM i machines from the intuitive HelpSystems Insite interface. Limit the risk of unauthorized data access with the ability to monitor activity and swiftly adjust permissions as needed.

Ensure Powertech Encryption is configured as you intend with customizable dashboards. You’ll get up-to-the-minute views of your configuration settings, encryption key expiration dates, and changes to your key policy.

With Insite, you can manage Exit Point Manager’s access control rules for all your systems in the same view. Powerful searching, sorting, and filtering options make it easy to identify rules for specific servers, users, and locations.

Dashboards provide up-to-the-minute views of transaction counts and hourly stats on your systems without running reports. Sharing your dashboards with other users is simple. For users who don’t require access to other Exit Point Manager features, use guest logins to grant access to dashboards exclusively.

Configure multi-factor authentication (MFA) to meet your organization's needs and comply with security standards, including PCI DSS. Administer Powertech MFA from HelpSystems Insite for simple access authentication across internal and external servers running IBM i.

Powertech Password Self Help for IBM i integrates with HelpSystems Insite web user interface for user setup and password reset functions—empowering your users to reset passwords from anywhere. Whether they’re at their desktops or using smartphones, your users can manage their IBM i passwords from a modern, mobile web user interface, without involving your IT staff.

Using Robot Console in HelpSystems Insite allows you to combine key message summary and resource status data into a single, intuitive view. With one click, you can toggle over to a comprehensive list of messages and system resources where color-coding helps you spot critical situations and granular search functionality makes it easier for you to mass acknowledge or reply to like messages in bulk. 

Is your data replication in sync and ready to role swap at a moment's notice? Use the Insite integration to monitor the health of your Robot HA pairs with a modern, browser-based dashboard, which color codes any errors, including transfer lag time, apply lag time, or audit errors. Even display the status of PowerHA in the same dashboard, if you're using hardware-based replication alongside your logical replication solution.

Integrate Robot Monitor exceptions into a single list and prioritize using red/yellow/green color-coding. The Watch List feature in HelpSystems Insite consolidates Robot Monitor systems into a single view, so you can monitor the health and status of an unlimited number of systems on a single dashboard. You select the items you want to watch over multiple Robot Monitor hosts and then create a single widget to watch the thresholds across all hosts.

Using Robot Network in HelpSystems Insite gives you the freedom to manage your IBM i environment from anywhere. Create custom dashboards, click into status details, and even create reports to summarize your network setup or activity history.

There’s a new and improved RBI in town. In addition to providing better browser access to your IBM i spooled files, the new web interface in Robot Reports leverages HelpSystems Insite and allows you to combine multiple HelpSystems tools into a dashboard to save even more time managing your complex world. You can automatically convert reports into PDF, HTML, or CSV; distribute reports to end users; and offer organized report access to end users in an easy-to-use browser interface. So, stop sending your sensitive reports to that abandoned printer in the back hallway and start sharing them securely in a web browser!

Enjoy easy access to real-time job status information from anywhere on any mobile device. With its mobile-ready web interface, Robot Schedule makes mobile job schedule management simple, whether you need to view your job queue, start a new job, or review live flow diagrams.

Vityl IT & Business Monitoring is your strategic ally to ensure your operations run without interruptions. Through HelpSystems Insite you can see the technical and business components that are monitored (such as performance, availability, service levels, business activity, and more) from different sources and technologies, in customizable dashboards.

Get Started

HelpSystems Insite transforms the way you manage your systems and view information. With this mobile-friendly interface, you can easily define and share dashboards and securely access system information from your preferred device, providing single-pane-of-glass visibility for IT staff and business users alike.

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