The ROI of Network Monitoring Software
If your IT department is like most, every dollar you spend demands a justification. When you want to invest in software, the last thing your boss wants to hear is a deluge of features or benefits. All they want to know is this: What’s the return on investment, and when will we see it?
If a network monitoring tool is working as it’s supposed to, it will help prevent outages. But how are you supposed to guess the cost of theoretical dangers it could help you avoid, without any idea of their length or severity? Plus, while trying to estimate time or money saved is one thing, how do you quantify better network performance, guaranteed SLAs, or happier customers?
Calculating exact ROI may be impossible, but there’s overwhelming evidence to prove that network monitoring software can have a positive impact on your bottom line.
We can help you make the case for network monitoring to your peers or boss. Keep reading to find out why investing in a network monitoring software solution like Intermapper is the smartest choice you’ll make this year.
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How Much Does Downtime Cost?
Downtime isn’t cheap; in fact, the costs can be downright exorbitant. Here are some sobering averages of the cost of downtime according to one report:
- Total cost of unplanned application downtime per year for Fortune 1000 companies = $1.25 billion to $2.5 billion.
- Hourly cost of infrastructure failure = $100,000.
- Hourly cost of critical application failure = $500,000 to $1 million.
Unfortunately, calculating ROI is easiest when it’s too late. Remember Telstra’s unfortunate slew of network outages? By the time Telstra pledged to spend $250 million to improve their infrastructure and install monitoring solutions, the failures had already cost them in copious amounts of free data and plummeting customer satisfaction.
6 Ways to Save with Network Monitoring Software
Investing in software like Intermapper enables savings in all of these areas—which leads to positive ROI.
1. Staff Time
When your network engineer no longer has to spend hours a week manually monitoring and troubleshooting network incidents, his time can be reallocated to more strategic work.
2. Network Issues
Getting notified of red flags before situations worsen helps IT find and fix network performance problems faster, keep users happy, and stave off more serious problems should the issue have gone unnoticed.
3. Support Calls
Better network monitoring leads to lower support call volume so IT can focus their energy on more critical projects.
4. Time to Fix
Without visibility, locating the source of network problems can take hours—and in a network emergency, every minute counts. Reducing troubleshooting time to minutes instead of hours or days helps restore smooth performance faster and saves IT time.
Whether you’re keeping internal users happy or meeting pre-determined service-level agreements for customers, network monitoring software helps you guarantee SLAs by getting advance notice of disruptions.
The failure of an email server, website, core device, or entire network could mean stalled productivity, lost revenue, and tarnished customer relationships. Consequences of downtime vary by industry and business, but they’re usually serious.
Why a Lack of Network Monitoring Can End in Disaster
What if your data closet caught on fire—but you had no idea until 30 minutes later? That’s what happened to Mark, who works in an industrial processing environment in Nebraska. After a power outage occurred, it took Mark half an hour to trace the systems back to the data closet where the fire had started. The damage resulted in equipment losses of close to one million dollars.
Investing several thousand dollars in network monitoring software could have helped prevent this disaster. Mark would have been notified immediately after the outage occurred. But without the visibility network monitoring software provides, he spent precious time tracing the problem back to its origin.
Before, management had told Mark they couldn’t justify the cost. Now, as Intermapper users, Mark’s team members are firm believers in the ROI network monitoring provides.
True Stories of Network Monitoring ROI
Estimate and Compare Costs
Is there a financial justification for network monitoring at your company? Compare the cost of downtime with an estimate of what you'll pay for Intermapper using this quick value calculator in Excel spreadsheet format.
Convince Your Boss with These Customizable Slides
Share the value of network monitoring easily with your boss or other stakeholders. This simple six-slide deck includes a customizable slide on your specific IT objectives, the cost of downtime, the ROI of network monitoring, and why Intermapper can help. Use it as a starting point to guide conversations and help justify your software investment. When you click the button below, check your downloads for the PowerPoint file.