This year marks the sixth edition of the popular IBM i Marketplace Survey Results. Each year, HelpSystems sets out to gather data about how businesses use the IBM i platform and the IT initiatives it supports. Year over year, the survey has begun to reveal long-term trends that give insight into the future of this trusted technology.
Past surveys have sparked many thoughtful conversations about IBM i, and we’re thrilled to be part of such an engaged community. We thank those who shared the 2019 results while at IT conferences, briefings, and team meetings.
2019 brought the launch of IBM i 7.4 and many new breakthroughs for IBM i in the cloud. We can’t wait to see how these technologies support growth for IBM i users in 2020.
More than 500 IBM i users from around the globe participated in this year’s survey, and we’re so happy to share the results with you. We hope you’ll find the information interesting and useful as you evaluate your own IT projects.
Thank you to everyone who participated—we couldn’t have done it without you!
Section Links: IBM i in the Data Center | IT Initiatives & Trends | Outlook for IBM i | Demographics | Resources
SURVEY HIGHLIGHTS
Security concerns continue to rise—77% of respondents ranked it top of the list—but many still fail to put simple remedies in place.
The threat of data breaches is a grim reality for most organizations. Despite the risks, many haven’t implemented technologies such as antivirus software, database encryption, and multi-factor authentication. This lack of action could be related to other top challenges—namely the challenge of balancing security controls with business efficiency and the shortage of security knowledge and skills cited by 40% of organizations. If this is an area of concern for your business, it may be worth exploring managed security services to fill the gap.
IBM i 7.3 gains even more popularity and adoption of 7.4 is just starting.
In last year’s results, we saw a dramatic increase in the use of 7.3, likely due to IBM ending support for 7.1 in April 2018. With the June 2019 release of 7.4, 4% of early adopters are leading the way. Organizations clearly seek to maintain this technology over the long term as evidenced by their continued investment in performing system upgrades.
POWER8 and POWER9 usage grows and 76% of respondents are running multiple partitions.
With POWER7 no longer supported by IBM as of September 2019, organizations continue to upgrade. With its high-performance capabilities, POWER9 usage more than doubled and POWER8 stayed steady. In addition, more organizations are running multiple partitions on virtualized Power servers to improve resource utilization and reduce power consumption, among other benefits. For those looking for a consolidated view of performance data in a virtualization scenario, automated, real-time monitoring helps prevent business disruption with a proactive approach to maximizing availability.
Almost 60% of respondents rely on high availability for disaster recovery.
As IBM i shops look to HA and VTL options for maintaining uptime and availability, reliance on tape backups alone continues to shrink, though it is still used in many organizations as part of their disaster recovery toolbox. It’s not surprising that HA and VTL usage continues to trend upwards in the wake of high-profile outages, and this shift will no doubt continue. For IBM i shops in search of HA resources, the IBM i High Availability Handbook is a great first step.
Most have concerns about capacity planning but aren’t sure where to turn for expertise.
51% of respondents are concerned about capacity management, but questions about the accuracy of vendor recommendations are on the rise. Respondents also indicated they lack the right tools or internal expertise. In light of potential investments in new Power servers, this could cause organizations to over- or under-invest in technology, with each causing its own set of scalability and budget issues.
Development on IBM i is crucial and open source development tools are common.
Active development on IBM i continues, with most organizations relying on it to run at least half of their core business applications and 73% of respondents using applications written in-house. RPG remains a go-to technology, but open source development tools such as Apache, Node.js, and Python also support modernization projects, a trend that has held steady year over year.
The market for IBM i continues to be extremely stable with 1.4% annual attrition.
Although we’ve grown accustomed to hearing that the IBM i market is shrinking, it’s fan base continues to expand. 65% of IBM i shops are planning to expand their IBM i footprint or keep it as is for 2020, which significantly outnumbers those who plan to migrate off the platform. Also, 72% rely on IBM i to run more than half of their core business applications, a strong indication of the platform’s stability.
For the sixth year in a row, over 90% of respondents believe IBM i provides better ROI than other server options.
IBM i users continue to rate the platform higher than other options when it comes to providing a return on their investment. Since 84% of respondents work in environments with several platforms in place, these professionals are in a position to assess the ROI of a variety of options. The high IBM i customer satisfaction is a notable datapoint for the market as a whole.
IBM i IN THE DATA CENTER:
Staying Current
In last year’s results, we saw a dramatic increase in the use of IBM i 7.3, which isn’t too surprising since IBM ended support for 7.1 on April 30, 2018. Since then, 7.1 usage has nearly been cut in half. For 2020, 7.3 continues to increase steadily and 4% of early adopters are leading the way by migrating to 7.4—which was released in June 2019. Organizations clearly seek to maintain this technology over the long term as evidenced by their investment to stay current.
Since its release in March 2018, POWER9 continues to take the market by storm with 115% increase in usage. POWER6 and POWER7 usage continues to decrease, likely contributing to the uptick of 16% combined usage for POWER8 and POWER9. Of the 53% of respondents who are using POWER7 or older models, 27% of them are also using a POWER8 or POWER9 server as well. It’s likely that shops are keeping these older models around to use as testing environments or to continue using an application tied to an older operating system.
Together, these metrics show the continued reliance on IBM Power Systems hardware and a dedication to keeping current with the latest technology. IBM continues to release new Power processors about every three years, as you can see in their roadmap for POWER10, which is rumored to release in 2021 with even faster CPUs expected in 2022.
IBM i IN THE DATA CENTER: Upgrades
Upgrades
IBM i is here to stay, and the community continues to invest in both hardware and software upgrades. 2020 saw more respondents indicating they will undertake either a hardware upgrade, a software upgrade, or both initiatives in the coming year—a total of 61%.
Because IBM no longer supports 7.1, we’ve already seen a big increase in 7.2 and 7.3 usage. Although only 4% of respondents have upgraded to the newly released 7.4, 54% of the marketplace plans to upgrade software in 2020. Organizations could also be planning updates to applications or infrastructure software.
Although down slightly from last year, 35% of the marketplace is planning a hardware upgrade in 2019. This dip was to be expected as the 2018 release of POWER9 kicked off a big wave of upgrades. This continues to be a strong indicator that IBM i organizations are keeping very current with new hardware levels. The newer hardware improves security, enhances capabilities for virtualization, and provides additional high availability and business continuity options for these customers.
RECOMMENDATION 1: Upgrades
RECOMMENDATION:
As you upgrade your hardware, be sure to take advantage of programs like the Solution Edition for IBM i, where you may be eligible for rebates when you bundle new hardware and software. Along with other vendors, HelpSystems participates in this program for all its IBM i-based software.
IBM i IN THE DATA CENTER: Capacity Planning
Capacity Planning
Capacity planning plays a critical role in making sure everything stays up and running at maximum efficiency, which is key for IBM i shops who rely on this platform to run over half of their business-critical applications—from inventory management and CRM software to a host of homegrown programs. However, concerns about IBM i capacity planning requirements are on the rise. 51% of respondents question the accuracy of vendor recommendations, their internal skillsets, or software capabilities for predicting these needs.
Effective capacity planning is important for both on-premises and cloud environments and ensures your business infrastructure can keep pace with daily operations or growth initiatives and isn’t over-provisioned and wasting unnecessary dollars.
RECOMMENDATION 2: Capacity Planning
RECOMMENDATION:
It’s time for IBM i users to eliminate the guesswork and size your Power Systems servers with confidence. Without taking the time to accurately analyze your hardware needs based on real-world data, you’re flying blind when it comes to making a major hardware investment such as a move to a new Power server. Ultimately, not having the right capacity can negatively impact your ability to run your business in an optimal, cost-effective way. We encourage you to read our How to Right-Size Your POWER9 Capacity and Configuration guide and do a capacity planning exercise with an expert before you upgrade your hardware.
IBM i IN THE DATA CENTER: Power Server Capacity
Power Server Capacity
Since the first installment of the survey, reliance on just one IBM Power server has steadily decreased. For 2020, 72% of respondents have more than one Power server, showing a growing and ongoing trust in this proven technology. Given that 20% of people plan to increase their IBM i footprint, having ample server capacity is an important element for success. Since IBM i hosts mission-critical data for many organizations, high availability (HA) servers are another reason we see 37% of the marketplace with two servers—typically you need pairs in order to replicate your data for HA.
Power servers are more virtualized in 2020 than they were in 2019 with 76% running multiple partitions. The number of IBM i shops running only one partition has decreased. Most commonly, organizations have between two and five servers. The POWER8 and POWER9 boxes are helping to pave the way for the increase in virtual machines (VMs), which enable better resource utilization and reduce power consumption. This year, 16% more IBM i shops are using POWER8 or POWER9.
IBM i IN THE DATA CENTER: Infrastructure Location
Infrastructure Location
It’s interesting to see that 17% of the IBM i market is already finding their way into the cloud as IBM i often deals heavily in transactional data. This information tends to be highly proprietary to each organization, making many CISOs and other executives uncomfortable with the idea hosting it externally.
This year’s stats show that IBM i servers can—and do—reside in the cloud. Today, most of this activity has occurred via software supplier offerings or through hardware providers having a home to run VMs (partitions) of IBM i off premises. We would expect this number to continue to grow for IBM i, but by small
percentage points each year.
RECOMMENDATION 3: Infrastructure Location
RECOMMENDATION:
Managed service providers (MSPs) have been offering IBM i hosting on private clouds for years and public IBM i clouds are popping up everywhere. Now it’s up to you to determine what that might mean for the future of your IBM i production, development, and disaster recovery VMs (partitions). If you’re just getting started, the Disaster Recovery as a Service (DRaaS) model is a great way to give your high availability initiative a jolt while also getting a taste of IBM i in the cloud.
IBM i IN THE DATA CENTER: Other Operating Systems
Other Operating Systems
As expected, most IBM i shops run additional operating systems alongside IBM i, and Windows has been the predominant OS over the years with 76% of IBM i users also running Windows. However, Linux continues to pick up traction, which IBM has promoted heavily as an option to run on IBM Power technology in conjunction with IBM i. Over the past year, there was an 8% decline in the number of IBM i-only environments with slight increases in Linux and AIX.
RECOMMENDATION 4: Other Operating Systems
RECOMMENDATION:
It’s important to evaluate the total cost of ownership (TCO) for Windows servers before migrating more workload onto these machines. Remember IBM i, AIX, and Linux partitions can coexist beautifully on the same Power hardware. And, contrary to some opinions, leaving IBM platforms isn’t as cost effective as some may think.
IBM i IN THE DATA CENTER: Staffing
Staffing
IBM i is renowned for its ability to be maintained by a minimal number of administrators, which contributes to the platform’s low TCO. We know this to be true because 78% of teams have two or fewer admins.
When it comes to development staff, 65% of organizations have three or more people, which has been consistent for the past three years. This stable trend indicates a lot of intellectual property for IBM i—which likely has to do with the amount of homegrown applications written and used by IBM i shops.
RECOMMENDATION 5: Outsourcing
RECOMMENDATION:
While low TCO is always a good thing, having a minimal number of IBM i experts on staff could be a concern if they’re retiring in a few years. It’s important to leverage strategic partnerships to make sure your team is prepared. Your IBM i vendor partners such as HelpSystems have the training, services, and software you need to minimize the potential for disruption.
IBM i IN THE DATA CENTER: Outsourcing
Outsourcing
Managed service providers (MSPs) are just one way for IBM i shops to overcome their challenges with the loss of expertise on the platform. The survey results show a 5% increase over 2019 in the number of organizations that are looking at MSPs to outsource some of their projects, and a new 2020 data point tells us that 7% of shops are looking at or are already hosting IBM i in the cloud. That said, most respondents continue to maintain their systems internally, a consistent trend since this survey began in 2015. In 2020, 60% of IBM i shops plan to continue doing this.
MSPs can help by monitoring systems that may still be in your data center or even collocated. Some MSPs provide their customers with services to implement better backup and recovery strategies and improve the physical aspects of where your server can be located. MSPs don’t just host, they actively get involved in high availability, monitoring, backups, and software upgrades.
RECOMMENDATION 6: Outsourcing
RECOMMENDATION:
While MSPs may be right for some organizations, there are other options. For example, managed security services allow you to maintain control of your larger IT environment while enabling you to address a gap in security skills. Services can be the perfect middle-ground approach for those who need a balance between managing all activities in-house and fully outsourcing.
IBM i IN THE DATA CENTER: Business Applications
Business Applications
Now more than ever, the IBM i community shows its commitment to the platform as homegrown applications written in-house continue to take the lead in the types of business applications running on the platform. In 2020, 9% more organizations will run homegrown applications than in 2019—a total of 73%. Homegrown programs represent many years of diligence in creating and improving the application in order to deliver unique and ongoing value to the organization. These applications play a huge role in making sure IBM i sticks around in many organizations.
Several respondents are running more than one type of application on their IBM i, indicating its flexibility. It’s also important to note the sheer number of write-in responses for other types of tools, which shows the breadth of applications running on IBM i.
RECOMMENDATION 7: Business Applications
RECOMMENDATION:
IBM i is often praised for its ability to scale up, enabling you to run multiple applications on a single server without requiring more space, energy, or even staff. With the increased adoption rate of POWER9 in 2019, organizations now have access to a processor with significant performance advantages over previous versions. This scalability enables companies doing business on IBM i to consider the technology to be proven instead of legacy.
IT INITIATIVES & TRENDS
Top Concerns
As internal and external security threats continue to make headlines on a daily basis, we can’t help but think, “same mistakes, different year.” Respondents once again ranked cybersecurity as a top concern, this year higher than ever at 77% (up eight points from 2019 and an all-time high for the survey results). This was followed by high availability/disaster recovery at 66% (up nine points from 2019) and modernizing applications at 54% (up four points from 2019). These top three trends are consistent year over year, but the concern in each area is growing at a rapid pace. We continue to hear them every day from customers running on IBM i and other platforms.
As IBM continues to talk more about the cloud ecosystem, migrating applications to the cloud is also a growing concern. As you move applications to the cloud, it is critical to remember that all security precautions still apply.
Another top challenge unique to IBM i is the ongoing concern over dwindling IBM i skillsets as talent reaches retirement age. Given that many IBM i shops report a shortage of cybersecurity knowledge and skills and yet ample security budgets, time will tell whether organizations will experience disruptions and are the next to make the headlines.
RECOMMENDATION 8: Top Concerns
RECOMMENDATION:
The State of IBM i Security Study tells us businesses that leverage IBM i still have more work to do when it comes to securing their data and applications. Get started with a free Security Scan to take stock of your risk factors and get on the right path. If you’re short on security resources, remember that managed security services could be a good choice for your organization. Data breaches can impact business continuity—which means security, automation, and high availability all play an important role. Our IBM i High Availability Handbook is a great place to start your HA journey.
IT INITIATIVES & TRENDS: Cybersecurity
Cybersecurity
When it comes to cybersecurity, all progress is good progress; however, there’s a notable disconnect between the rise in security concerns and the measures (or lack thereof) put in place to address cybersecurity. Over the past year, the only significant additions to respondents’ security tech stacks were multi-factor authentication and secure managed file transfer. However, a surprising number of people still aren’t planning to implement any of the cybersecurity measures mentioned in the survey, including basic but proven solutions such as antivirus protection and database encryption. Continuing to dismiss these security solutions may leave organizations vulnerable across a variety of fronts.
With the lack of security solutions implemented and compliance regulations on the rise, we have to wonder how many organizations are actually able to meet compliance requirements for their industry. Only 29% of organizations report having no regulations to comply with, which suggests there are significant gaps and potentially fines for the other 71% of businesses.
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RECOMMENDATION 9: Cybersecurity
RECOMMENDATION:
In today’s threat landscape, doing nothing is simply not an option when it comes to cybersecurity and protecting your data. Although IBM i is a highly securable platform, relying on default settings leaves your server extremely vulnerable to security threats. With so many options, organizations often don’t know where to start. Learn how you can protect your system via simple system configuration changes in our free Getting Started with IBM i Security e-Course. Our complimentary Security Scan can also give you a real-time view of how your current security posture stacks up to benchmarks and our security experts will help you prioritize action items.
IT INITIATIVES & TRENDS: Cybersecurity Challenges
Cybersecurity Challenges
Year over year, security skills and budgets are slightly improving, yet businesses still aren’t implementing key security solutions. IBM i organizations are also putting less emphasis on the ever-changing threat landscape and the complexity of government and industry regulations. However, more regulations are likely on the horizon which means companies will need to step up their security approaches—and soon. The 2020 leading cybersecurity challenge is determining how to balance security controls and business efficiency. It seems that organizations may be overwhelmed by the amount of security solutions to implement—and they’re having a hard time chipping away at the list. The fact that 27% of respondents report that management underestimates security risks doesn’t help their case.
RECOMMENDATION 10: Cybersecurity Challenges
RECOMMENDATION:
Balancing security and business efficiency isn’t an easy job, and it’s not going to get any easier. Now more than ever it’s critical to find the right cybersecurity partner to help you identify the appropriate level of security for your operations and supplement any gaps with the right skillsets. Managed Security Services (MSS) from HelpSystems is one such option. Our industry-leading team of IBM i security experts helps organizations meet their needs across a variety of fronts through MSS, architecture, remediation, and risk assessment services.
IT INITIATIVES & TRENDS: Compliance Mandates
Compliance Mandates
Year after year, we continue to hear about high-profile security incidents, many of which come with large fines. We’ve also seen an increase in awareness and regulations over the past several years as global companies grapple with a slippery cybersecurity landscape. In 2020, more IBM i shops are placing importance on complying with Sarbanes-Oxley (SOX or JSOX), PCI DSS, and GDPR, and more companies than ever adhere to security mandates. We expect this number to continue to grow in the wake of new regulations—especially the California Consumer Privacy Act (CCPA) that went into effect January 2020.
RECOMMENDATION 11: Compliance Mandates
RECOMMENDATION:
When it comes to protecting your company’s valuable data, compliance should be considered the bare minimum. All organizations still need to implement and enforce a strong, well-thought-out security policy regardless of whether compliance requirements are involved. If you’re looking for a well-established cybersecurity framework, NIST is a good option. Lean on your cybersecurity vendors for guidance in developing your cybersecurity plan. With a solid security posture in place, compliance will come easily.
IT INITIATIVES & TRENDS: Modernization
Modernization
Although many respondents are starting to move their IBM i interface toward a more modern option, 85% of respondents still use the green screen interface to connect to IBM i business applications. Web or browser-based interfaces ultimately save a great deal of time for IT teams as they eliminate the need for staff to install and maintain software on individual PCs. Despite our expectation that more organizations would be using web interfaces exclusively at this point, leaving both green screens and graphical interfaces behind, most teams are using a combination.
IT INITIATIVES & TRENDS: Development
Development
RPG and SQL lead the pack once again, but we know developers rely on numerous languages for their development efforts. To attract newer IBM i talent, IBM has placed a big emphasis on the use of open source development tools—and the market is following suit. We see consistent growth in Git, Node.js, Python, and Apache when it comes to open source development tools used for IBM i applications. Apache’s dominance isn’t a surprise because companies are using HTTP servers on IBM i to serve up transactional data to CRM and ERP systems. The biggest upticks, seen in the use of Node and Python, are consistent with increases in mobile and web development and continue to support our modernization findings. Git, owned by Microsoft, continues with a small upward trend.
Organizations that are growing their IBM i footprint more than likely have a modernized application and are using IBM i as a database server that combines the latest software development methodologies while augmenting the traditional RPG business rules. These organizations have used ILE RPG and free-format RPG to modernize the internal code and often use SQL to build new tables and provide faster access to the data for business dashboards and reporting. A huge benefit of doing all of this on IBM i is the server can scale up without adding more administrators or servers. On the large end, a single server can be 32 terabytes of internal memory, 192 processors, and hundreds of terabytes of storage. It is a great environment for organizations that have a unique business application that they want to make available to their customers or users in a private or hosted cloud. Each customer can be placed in an individual VM (partition) or be isolated through internal security and work management—it just depends on the level of separation you need.
RECOMMENDATION 12: Development
RECOMMENDATION:
If you are looking to modernize your IBM i RPG, RPG Toolbox can be used to convert yesterday’s RPG formats to the free-format of today. RDi is a graphical integrated development environment (IDE) instead of PDM or SEU, so your developers can work in a more productive environment. Neither are free, but both will double your develper productivity. Information regarding open source support for IBM i can be found here.
IT INITIATIVES & TRENDS: Development
Development
Given that 54% of respondents said modernizing applications is a top concern and 73% state they develop their own in-house applications (both stats up for 2020), it’s surprising to see only 52% leverage Rational Developer for i (RDi). Using an IDE such as RDi is a great opportunity for the IBM i development community to transition away from reliance on older tools and increase their productivity. The number of IT organizations using RDi has only slightly increased from last year. It is often the development practices that keep IBM i applications looking outdated. If you are going to modernize, your developers must also modernize their development toolset.
RECOMMENDATION 13: Development
RECOMMENDATION:
RDi enables IT teams to create, maintain, and modernize applications running on IBM i quickly and easily. Teams that leverage this valuable technology tend to see large gains in their productivity. HelpSystems recommends that all IBM i shops that aren’t using RDi take a fresh look at it as a method of not only modernizing their infrastructure, but also of handling larger development backlogs. To get started, you can also check out these six RDi tutorials.
IT INITIATIVES & TRENDS: Automation
Automation
About half of those surveyed run IBM i unattended, which means automation is a viable strategy for the platform. For the other half who haven’t fully automated their processes, it’s likely they prefer individuals overseeing critical activities. However, human error is inevitable, and automation is something management should prioritize for long-term efficiency and data integrity. Lights-out automation is possible on IBM i, but the mindset might be holding you back. There are many options for monitoring the health of the box around the clock, automating backups, and even integrating automation across other operating systems.
RECOMMENDATION 13: Automation
RECOMMENDATION:
Automation helps IT departments reduce errors, improve productivity, and save money—so why aren’t more doing it? With 40% of respondents concerned about diminishing IBM i security skillsets and 43% concerned with balancing security controls and business efficiency, automation is a great way to bridge these gaps. Educate your management team about the time and money savings automation, like RPA, can provide—they may not know the full scope of what’s possible. Schedule a guided automation assessment to determine how your organization can implement automation to the greatest effect.
IT INITIATIVES & TRENDS: Data Storage and Technology
Data Storage and Technology
IBM i users continue to move away from reliance on internal disk only as more move toward storage area networks (SAN) as an enhanced option. This year, 53% of respondents only use internal disk—down seven points from 2018, and a staggering 23 points from 2015. We anticipate future survey results to show a continued shift away from only using internal disk. The most notable usage increase is for SAN-IBM V7000. Increased performance and data access speeds are key benefits of shifting from internal disk to external SAN technology, and SAN storage is a critical piece for virtualization. If you use SAN, IBM has great tools like PowerVC that allow you to create or remove VMs on the fly.
RECOMMENDATION: Data Storage and Technology
RECOMMENDATION:
The concept of disaster recovery can be overwhelming. The Recovery Without Disaster guide can help you get your arms around your recovery options, explaining that a layered approach is often the best approach. If you are unsure about your recovery abilities, let us review your backup and recovery procedures and rules. For IBM i shops in search of HA resources, the IBM i High Availability Handbook is a great first step.
IT INITIATIVES & TRENDS: High Availability
High Availability
Disasters and major outages are issues that no one wants to envision, but everyone must address. For 2020, 66% of respondents report that high availability/disaster recovery is a top IT concern. This increase could be credited to the buzz around IBM’s Db2 Mirror for i. However, this newer HA solution doesn’t cover all the bases when it comes to disaster recovery.
Although full reliance on tape backups is shrinking as IBM i shops look to HA and VTL options for maintaining uptime and availability, tape is still used in many organizations as part of their disaster recovery toolbox, and organizations often take a layered approach by implementing more than one solution. It’s not surprising that HA and VTL usage continues to trend upwards (HA up nine points and VTL up 13 points from 2019) in the wake of high-profile outages, and this shift will no doubt continue.
Although a top concern, many organizations are still not using HA technology as a method to recover from a disaster, and more respondents than 2019 have reported that they don’t have a system in place at all! It’s important to remember that no platform can withstand natural disasters or outages unrelated to the physical hardware. It’s likely that reliance on HA options will continue to grow in the coming years as headlines continue to feature news about large-scale—and wide-reaching—outages.
RECOMMENDATION: High Availability
RECOMMENDATION:
The concept of disaster recovery can be overwhelming. The Recovery Without Disaster guide can help you get your arms around your recovery options, explaining that a layered approach is often the best approach. If you are unsure about your recovery abilities, let us review your backup and recovery procedures and rules. For IBM i shops in search of HA resources, the IBM i High Availability Handbook is a great first step.
OUTLOOK FOR IBM i
Business Applications
The IBM i platform continues to provide stability for organizations of all sizes. This is clear when we consider 72% of respondents rely on it to run more than half of their core business applications. A growing issue for organizations continues to be modernizing the application’s user interface to attract a new workforce as current users begin to retire. Currently, about a third of the market is still running their main application on the green screen. Developers for these environments must realize that, as each year passes, the absence of a mobile or browser interface will seriously jeopardize the long-term viability of these solutions—yet we are not seeing a significant shift in this practice.
IT professionals and decision makers across the organization cannot ignore the importance of the unique business rules built into these core applications—this integration is the piece that makes the platform especially difficult to replace. Accessing this core business data via modern business intelligence software that is native to IBM i is imperative, and almost 30% of respondents listed it as a top IT concern for 2020. IBM, HelpSystems, and other vendors offer BI tools that can help with some of this modernization.
RECOMMENDATION: Business Applications
RECOMMENDATION:
Why replace when you can modernize? The reliability, scalability, securability, and recoverability of the IBM i platform are well known in IT circles, making it a top choice for supporting critical operations. Remember to consider the role of your platform in supporting your organization’s long-term success when reviewing your IBM i technology investment. Check out our enterprise data access software to get started modernizing your business intelligence strategy.
OUTLOOK FOR IBM i: Plans for the Platform
Plans for the Platform
According to the data, an average of 1.4% of IBM i users will migrate to another platform each year over the next five years, with the majority of those planning to move to the cloud—a change from the usual Windows frontrunner. With more options for IBM i in the cloud, 13% fewer respondents are planning to move to Windows in 2020. It’s important to highlight that 78% of IBM i shops do not have plans to migrate away from IBM i, and many plan to increase their footprint. Once again, this underscores how heavily organizations rely on the capabilities of this platform and believe it’s the right foundation for many critical business applications, especially those developed in-house.
OUTLOOK FOR IBM i: Return on Investment
Return on Investment
Year after year, the numbers are nearly identical when it comes to the positive response to this question. IBM has done a remarkable job of creating a strong return on investment for a solid platform well-deserving of its extremely loyal customer base.
The majority of organizations represented in this survey operate in a mixed IT environment with multiple operating systems in place. Because only 16% of survey respondents run strictly on IBM i, we know this audience is well-qualified to assess ROI across the varied elements of their technology stack.
This high customer satisfaction is something the market should take note of, especially when it comes time to train new talent on this technology mainstay.
DEMOGRAPHICS
This survey represents the viewpoints of IBM i professionals from around the globe across multiple industries and regions. This diverse sampling spans variability in budgets, company size, server size, operating system versions, and experience levels to give a representative and diverse look at the worldwide IBM i market. IT software development and logistics/transportation are a few growth industries for the platform.
RESOURCES Listing
