Remote Monitoring & Management Software for MSPs
Custom performance and SLA reporting software for Windows, Linux, AIX, or IBM i
One Solution for All Your Reporting Needs
Whatever your reporting requirements, you can use a single solution to create customized reports in the format and frequency you require across your Windows, Linux, AIX, or IBM i platforms—dramatically simplifying your reporting processes.
Meet Service-Level Agreements
The ability to create customized reports quickly, in any format, helps managed service providers (MSPs) prove adherence to service-level agreements (SLAs) and demonstrate the value of your services to clients.
Provide visibility into systems management performance metrics that can help guide decisions on future hardware requirements.
Consolidate all your reporting requirements across the Windows, Linux, AIX, and IBM i (System i, iSeries, AS/400) platforms into a single solution.
Allow clients to generate the same report in multiple formats, such as PDF, HTML, CSV, XLS, and RTF to match their individual requirements.
Get the software up and running right away with reports you can use immediately.
Tailor reports to meet specific needs for content and frequency—without the need for specialist scripting, saving your organization time and money. It’s also easy to customize the look and feel of the report, such as by adding a corporate logo.
Allow access to web-enabled reports according to individual authorization levels.
Use the web portal to run reports directly from your browser for rapid deployment—no client install needed. View reports before publishing, add comments, and either publish them to the web portal or output them in the format you need. Clients can then generate and review their own reports in real time, saving you time and money.
Alert trend analysis
Make it simple to provide end-to-end alert visibility. Advanced Reporting Suite provides historical information for all raised alerts. You can view historical alert counts for specific clients, platforms, or devices and pinpoint precise alert time frames to facilitate alert trend analysis tasks associated with service improvement.
Dynamically Report on All Your Key Metrics
Show how your systems are performing
Percentage performance against SLAs
Memory and disk
Performance response times