Get Control of IT Tasks
List, organize, and track every task in your IT to-do list to help you run more efficient IT operations and resolve issues faster.
Meet Service-Level Agreements
Ensure you never miss a task that could affect service levels and negatively impact business. Demonstrate your value to customers with documentation of task completion and how long tasks took to complete.
Manage Tasks on the Go
With the Enterprise Console mobile apps for Apple and Android, your teams can log on, view, and act on the progress of tasks no matter where they are located.
Centralized task management
Large organizations and managed service providers can centralize critical IT task management across teams and platforms quickly and easily, reducing the need for disparate task managers such as Sage ACT!, Outlook, or Excel spreadsheets. See all manual and automated tasks together in one central location. Quickly identify what percentage of tasks have been completed on time and which tasks are outstanding.
Use Task Supervisor across AIX, Linux, IBM i (System i, iSeries, AS/400), and Windows as one common repository for all your IT tasks, or even for administrative functions, facilities and building management, human resources (HR), and more.
Customized alerts and escalation procedures
Receive notifications for overdue tasks and warnings when tasks do not complete on time. Escalate warnings to other IT team members and up the chain via email, SMS, visible alerts, or audible sounds when something goes wrong.
Browser-based graphical user interface
Share visibility into task progress and status with team members anywhere. Maintaining a single information hub allows other team members to take control to cover staff vacations or absences, or in response to unexpected events, so business can continue without disruption.
Flexible task grouping
Create schedules to group tasks based on specific progresses, companies, data centers, teams, or customers.
Restrict the visibility of tasks to selected personnel or roles to fit your organization’s operational model.